Coordinator, Communications and Marketing

Who We Are

Clean Power Alliance(CPA) isSouthern California’s locally operated not-for-profit default electricity provider for 38 communities within Los Angeles and Ventura counties and the 4thlargest electricity provider in the State of California. We provide clean renewable energy at competitive rates to over three million residents and businesses through approximately one million customer accounts.

WhatYou’llDo

CPAseeksa detail-oriented,highlymotivatedand organizedcommunicationsprofessional to join ourfast-pacedteam as Coordinator, Communications and Marketing.Theprimary responsibilities include but are not limitedto gatheringand coordinating contentfrom teams across the organization and external sourcesfor communications and outreachneeds, updatingdatabase listsand calendars,proofreading and updating materials,content generation for presentations andoutreach,coordinating and leadingmeetings,providingcampaignexecution support, and leading the outreach,enrollmentanddataanalysis forthe Green Leader program.

WhoYou’llWork With

TheCoordinator,Communications and Marketingwill workunder the direct supervision of theSeniorDirector,Communications and Marketingand will work closely withother staff on the Communications and Marketing team. This rolemayalso workdirectly withother teams across the organization includingGovernment Affairs, Customer Programs, Customer Careandcross-functionally with CPA’s Clerk of the Board,Strategic Accounts, and Data and Systems teams,as well as withexternalstakeholders,including contractors and consultants.

Commitment to Diversity

At CPA, we value diversity and are committed to creating an inclusive environment for all employees.Werepresenta diverse customer base and intend to hire employees that reflect our communities. Clean Power Alliance provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Culture

CPA fosters a culture of open communication, responsibility, and intellectual curiosity. As a small team that has quickly built the largest Community Choice Aggregation program in the country,high levelsof trust, collaboration, and mission alignment are key factors in success. We value fact-based creativity in our work, accountability with our stakeholders, and promote ethical engagement and diversity with ourbrand.

Requirements

• Highly proficient with Microsoft Office Suite, particularly PowerPoint, and advanced knowledge of Excel.

• Ability to act with integrity, professionalism, and confidentiality.

• Ability to fully own tasks and processes with minimal oversight.

• Ability to handle multiple priorities to meet deadlines and escalation key issues.

• Excellent organizational, scheduling,andtimemanagementskills.

• Attention to detail and accuracy.

• Ability to work independently on larger, moderately complex projects/assignments

• Proficient with data visualization tools, or related software (i.e.Tableau).

Duties and Responsibilities

• CommunicationsCoordination:Coordinateoperational tasksas assigned includingbut not limitedto meetingsandcalendarcoordination,ordering,tracking, and storingpromotionalinventory, andupdating and managing databases and toolsto ensureprojectsstayon scheduleand documentation is current.Workwith internal teams to ensurecustomer notices, fact sheets, reports and other keycommunicationsmaterialsand contentareaccurately producedand delivered on time.
• EventPlanning andCoordination:Provideend-to-endevent supportincluding researchingvenues,coordinating eventspeakers andmaterials,event invitations and response tracking,event setup and teardown andpost-event reporting and communications.
• ProgramCoordination:Coordinatetheoutreach andenrollment process for customers inpromotional programs including but not limited toCPA’sGreen Leaderprogram. Thisincludesprocessing enrollments,documentingand improving processes, and working with key stakeholders to ensuretimelycompletion of the enrollment steps. Communicate with customers tonotify themof their program enrollment status and provide, where applicable, ongoing messaging about their participation.Lead outreach to customers, collaborate with stakeholders, track and analyze program data todeterminebest outreach approaches,researchand implement marketing and promotional tactics. Responsible for performance monitoring evaluation of the Green Leader program through collaboration with internal departments to ensure consistency and accuracy of data reporting. Maintain program documentation and outreach materials.
• Project and Contracts Coordination:Responsible forcoordinatingthe development and distributionprocessofcustomernoticesin conjunction with internal teams,updating various pieces of communications collateral, translation coordination,fact-checkingand reviewing materials for accuracy.Serve as contracts liaison by tracking timelines andassistingin drafting contract content such as scope of work and timelines for deliverables. Responsible for coordinating with internal departments to develop, enhance, and document processes to update or renew contracts.
• Administrative& Process Documentation:Organizefiles,prepareanddisseminatecorrespondence, andassistwith document preparation. Help track timelines and support the coordination of stakeholder and customer communications schedules under direction from team members. Review project scopes to ensure they are clear and consistent and highlight any inconsistencies.Responsible formaintainingthe Communications and Marketing team’s operational procedures and records by creating, updating, and distributing clear processes to ensure compliance.
• Operational Coordination:Responsible forcoordinating day-to-day tasks for the Communications and Marketingteam, ensuring smooth workflow and communications between stakeholders to meet deadlines and achieve goals within the department. Responsible for coordinating interactions with internal and external stakeholders.
• Research,and CoordinatePR Opportunities:Underthe guidance of Communications and Marketing team leadership, researchandcoordinateopportunitiesfor CPAvisibility including butnot limited toawardentries, events,andpaidmedia placements.
• Perform other duties as assigned

Successful Candidates Must Demonstrate the Following Abilities:

• Utilize approved technology and AI tools, asappropriate, to improve efficiency, streamline work processes, and support effective job performancein accordance withCPA guidelines(preferred).

• Demonstrate good judgment and integrity.

• High attention to detail with strong organizational skills.

• Communicate effectively, orally, and inwriting;and the ability to translate complex technical information into non-technical language.

• Have a strong work ethic and be comfortable taking initiative/working in a fast-paced environment.

• Work well on diverse teams and be highly collaborative.

• Must be able to work at a desk and on a computer for prolonged periods.

Qualifications

• Candidates must haveabachelor’s degree

• Minimum of2-4yearsrelevantexperiencein communications, administration,orprojectmanagement.

• Administrative experience with large teams/departmentspreferred.

• Experience in an organization’s communications environment

Work Location

This position is eligible for either Hybrid or Remote options. The Hybrid option requires attendance in our Downtown Los Angeles officeon a full-time basis2-3days per week on daysdeterminedby CPA, with work location on the remaining days either in office or remote. Thisincludes a transportation allowance.The Remote option requires you to be available to attend full-time inoffice days and/or field events within Los Angeles and Ventura Countiesin accordance withthe needs of the company that may start as early as 8:30am at least 2 days per week.The Remote & Hybrid options require full-time in-person attendance at organization or team-wide events 3 times per year for 3-5 days per event. All staffare required towork during CPA’s office hours Monday-Friday 8:30am-5:30pm PST.

Benefits

This position is non-exemptand the salary range for this position is$ -$136,114.86with exact compensation to bedeterminedby Clean Power Alliance, dependent on experience. Benefits include health care, a 401(k)-like match program, paid vacation, and sick leave. This is not a civil service position; however,all CPA employeesare required tosubmita Statement of Economic Interests form, also known asthe Form 700.