Country Manager, Germany & Austria

Travelive is a recognized leader in bespoke travel services. Due to our continuous growth, we seek qualified candidates who share our vision, values, and commitment to excellence in service.

The Country Manager will be responsible for Travelive's business development in Germany & Austria. The applicant needs to understand the local area, language, and market. The candidate needs to be a strategist, a confident ambitious person, and dependable for our team. As a brand ambassador and country representative, the nominee must thoroughly communicate the country's needs, priorities, KPIs, and reasons behind the applied strategy, so that they can successfully establish the country's growth, to brief the teams working on the company's expansion plan.

Responsibilities

Contracting

• Establish and implement the purchasing strategy in Germany & Austria
• Negotiate with suppliers for the best rates and terms
• Update and send tariffs frequently for our database and sales team

Production

• Improve existing products and ensure excellent quality follow through
• Research and develop new products in Germany & Austria
• Inspect on the spot and report
• Train sales, marketing, operations, and guides about new and existing products
• Continuous monitoring of all product and supplier quality
• Create unique tailor‑made travel itineraries in Germany & Austria
• Ensure inquiries are dealt with in a precise and timely manner ascertaining all requirements
• Convert enquiries and meet sales targets
• Offer travel solutions based on client requirements and tailor itineraries to meet specific requests
• Communicate with clients and agency partners in a professional manner, both verbally and in writing
• Maintain organized communication, quotations, and reports
• Staying current with the travel industry and destination trends, and relevant new developments

Agency Relationships

• Building and maintaining relationships with travel agency partners in designated markets
• Maintaining communication and locating opportunities for partnerships with consortia (Virtuoso, Signature, Ensemble & more) and luxury agency partners worldwide
• Maintaining and enhancing Travelive profile on consortia and partner presentations online and offline
• Drafting creative proposals and presentations, and communicate them effectively with current and prospective clients
• Liaising with Marketing/PR, Design and IT team on creation of promotional materials
• Maintaining budgets and travel schedules
• Meeting quarterly and annual sales targets
• Financial reporting to internal and external clients or partners in coordination with accounting team
• Lead familiarization trips and events in destination
• Requires international travel for sales calls and to represent Travelive at trade shows, conventions, or other local events

Management

• Consulting duties including the training and support of our Operations, Sales, Marketing, and Contracting teams
• Monthly report to Senior Management
• Establish detailed and updated Competitors' screenings

Travelive is an equal opportunity employer.