Critical Facility Technician

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Title: Critical Facilities Technician

Location: Frankfurt, Germany

Iron Mountain is seeking a dedicated and skilled Critical Facilities Technician to join our Iron Mountain Data Centers (IMDC) team. In this role, you will be responsible for delivering technical and facility support in a 24x7 data center environment to ensure continuous operation, reliability, and uptime for critical customer systems.

In this role, you will:

• Maintain Critical Infrastructure: Operate, inspect, and perform preventive and corrective maintenance on UPS systems, power distribution units, generators, HVAC/cooling systems, fire suppression, and building management systems to maximize reliability.


• Manage Operations and Customer Requests: Resolve service tickets, perform technical troubleshooting on electrical and mechanical systems, and support customer equipment installations adhering to established procedures.


• Ensure Safety and Compliance: Execute all operations and maintenance activities in strict adherence to IMDC safety guidelines, organizational standards, and vendor workflow procedures (MOPs).

What You'll Bring

The ideal candidate will have:

• Extensive experience of hands‑on experience in critical facilities, data center environments, or industrial operations maintaining UPS, HVAC, and generator systems.


• Strong technical knowledge of electrical, mechanical, and building management systems.


• Proven ability in diagnosing and resolving complex electrical and mechanical issues under operational procedures while managing work independently.


• Bachelor’s degree in Engineering or completion of a technical apprenticeship program.

What We Offer

• Location: Frankfurt, Germany


• Shifts: Ability/requirement to work 24x7 operational shifts (including nights, weekends, and holidays)


• Competitive compensation and benefits aligned with experience


• Comprehensive health, wellness, and retirement plans


• Flexible work options/alternative work options to support work-life balance


• Opportunities for continuous learning and professional growth within a global organization

Ready to power the future of data infrastructure? Apply today to join the Iron Mountain Data Centers team and unleash your potential!

Category: Real Estate & Facilities

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
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