CRM-manager (Russian+English language)

CRM Manager (Russian+English Language) – ITCareerHub

This is a remote position.

We, IT Career Hub, are a leading EdTech company dedicated to developing and training in the field of information technology. Our mission is to train adults for careers in information technology, fostering the individual development of each student and helping them find new and promising jobs. Our training programs are AZAV-certified and designed to be flexible to the needs of adult students, enabling them to learn regardless of their work experience, prior knowledge, and skills. We also provide employment support and career counseling, partner with leading industry companies to give students internship and employment opportunities.

Requirements

• At least two years of experience in CRM marketing.
• A proven track record of exponential sales growth using CRM marketing, proprietary segmentation, and reporting techniques.
• Analytical skills, product‑based approach to selecting and testing hypotheses.
• Focus on results (bottom line revenue).
• Experience with traffic and email analytics systems.
• English proficiency at level B2 or higher.
• Develop and implement a CRM strategy for interacting with different customer segments.
• Find optimal services and solutions for CRM marketing, integrate third‑party services, and participate in the development of internal ones.
• Segment and analyze the customer base.
• Manage the CRM department: copywriters, email managers, and designers.
• Collaborate with cross‑functional teams and plan activities jointly with school product managers.
• Budget, plan, and monitor departmental performance indicators, and adjust strategies and tactics for internal communication channels with the customer base.
• Develop and manage a webinar chain.

Benefits

• Full‑time remote work with a 10am‑7pm schedule.
• Contract work with a European (German) company.
• Payment in Euros.
• Training in all Education Center products.
• Work in a very fast‑paced and flexible startup where everyone is interested in career and professional development.
• We sign a Service Agreement.