Crypto Operations Associate

Stellenbeschreibung:

Who We Are:

Alpaca is a US California headquartered brokerage infrastructure technology company and self‑clearing broker‑dealer, delivering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more, and has raised over $170 million in funding. Among its subsidiaries, Alpaca is a licensed financial services company in multiple countries, and we serve hundreds of financial institutions globally such as broker‑dealers, investment advisors, hedge funds, and crypto exchanges.

Our Team Members:

We’re a team of 200+ globally distributed members who love working from our favorite places worldwide. Our team spans the USA, Canada, Japan, Hungary, Nigeria, Brazil, the United Kingdom, and more!

Your Role:

The Alpaca Crypto team is a 100% distributed and remote team. This role will report directly to the Global Director of Crypto Operations.

Things You Get To Do:

Primary responsibility for the daily monitoring and surveillance of all customer activity
Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions
- Cryptocurrency trading executions and exceptions (errors, corrections, etc.)
- Assist with customer onboarding, including KYC and account approval
- Review of general ledger accounts, identify and reconcile account discrepancies
Support the Anti‑Money Laundering Program and investigations that result from suspected suspicious activity
Proactively drive impactful changes across workflows, policies and tools
Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
Ad hoc duties and projects as assigned
Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)

Who You Are (Must‑Haves):

Excited about what Alpaca is building!!
3+ years of relevant experience in a broker‑dealer, financial services, trading or cryptocurrency operations role
Bachelor’s degree or equivalent experience
Familiarity with cryptocurrency, or strong desire to learn
Work effectively and supportively within a team environment as well as work independently
Strong attention to detail and problem‑solving skills, with the ability to thrive in a fast‑paced environment
Must possess the ability to adapt to a rapidly changing business and regulatory environment
Enjoys challenges and taking ownership of new responsibilities
Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform

Who You Might Be (Nice‑to‑Haves):

Startup mindset for a fast paced, high growth environment
Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications