Customer & Development Operations

You'll stay close to our customer base, spot which projects are moving toward deployment, and make sure Furo is there when they do: turning our planning platform into a gateway for the next stage of our product. You'll work directly with the founders and help build a new function from the ground up.

You’ll Have Fun If You Are

Founder at Heart

• You get energy from building something that doesn't exist yet - no templates, no playbook
• You thrive wearing multiple hats across sales, customer success, product, and business development

Commercially Sharp

• You genuinely love talking to customers and are curious about their world
• People want to say yes to you - whether you're building trust or closing the next step

Data-Driven and Structured

• You're as comfortable in data (e.g., Supabase or Hubspot) as you are on a customer call
• You don't just track things, you build systems: scalable processes, automated workflows, dashboards that tell you what to do next
• You believe that the best commercial instinct is backed by data

You Won’t Have Fun If You

• Are scared of hardware: You'll build a solid understanding of the energy system on site and stay on top of our integration landscape to get our battery projects running
• Can't spend half your day talking to customers: this role lives and dies on relationships
• Feel uncomfortable digging into databases, user stats, or platform analytics
• Expect top-down instructions: we trust you to figure it out
• Prefer a typical 9-5: we move fast and take full ownership
• Don't enjoy being close to customers and partners - we visit sites across Germany

Qualifications

• Fast-paced environment in your past: top-tier consulting, a hypergrowth startup, or a commercial role in energy or infrastructure
• Experience in operations-focused roles and managing a large customer portfolio with structured processes
• C1 German or higher - most of our customers are German-speaking
• Bonus: Familiarity with energy project development, storage, or grid-connected assets

Perks

• Super small team, super early - you're not only part of our culture, you will shape it
• Responsibility from day one - the best idea wins, regardless of who it comes from
• All the tools you need - Claude, n8n or any other AI subscriptions, whatever helps you build faster
• Direct customer access - build what matters, see impact immediately
• Munich-based - work alongside founders solving hard problems together