Customer Service Manager, Nationwide

• Provide telephone and in-person support to our customers
• Take responsibility for the smooth execution of all installation activities related to customer properties
• Actively contribute to the development of our solution portfolio
• Ensure customer satisfaction
• Support customers throughout the entire process, from A to Z
• Manage customer accounts nationwide

Requirements

• Completed commercial or technical vocational training, or a comparable qualification
• Experienced project managers are welcome
• Strong communication skills and a high level of service orientation
• Structured approach and ability to work independently
• Team player with a strong sense of responsibility
• Open-minded and enthusiastic about familiarizing yourself with new subject areas
• Career changers from other fields are welcome

Core Competencies

Demonstrates strong customer service skills and project management capabilities, ensuring smooth execution of installation activities and high customer satisfaction. Possesses a structured approach to work independently while being a collaborative team player.

Highest-signal resume keywords

• Customer Support
• Project Management
• Communication Skills
• Service Orientation
• Account Management

Soft Skills

• Strong Communication Skills
• Service Orientation
• Structured Approach
• Team Player
• Open-Mindedness

Certifications & Qualifications

• Commercial Vocational Training
• Technical Vocational Training

Industry Keywords

• Customer Satisfaction
• Installation Activities
• Solution Portfolio Development
• Customer Accounts Management