Customer Success Specialist (Fully Remote)

• Develop relationships with a large number of partner practices, driving mutual success through the retention and growth of Cherry transaction volume.
• Proactively leverage data, insights, and technology to optimize engagement of your partner practice portfolio and maximize desired outcomes.
• Share enthusiasm, best practices, and enable partner practices with a focus on leveraging payment plan technology to grow their business.

Qualifications:

• 2+ years of experience in a customer-facing role.
• Exceptional verbal and written communication skills.
• High attention to detail and ability to follow procedure with accuracy.

Compensation:

• $85k base pay with $30k uncapped OTE total $115K.
• Generous equity grant, medical, vision, and dental benefits.
• Fully remote company with summer and winter retreats.

Cherry

Cherry is a FinTech that provides a Buy Now, Pay Later solution for medical practices like dentists and veterinarians, making care more financially accessible. Founded by Stanford entrepreneurs with venture backing from Kleiner Perkins and DCM, it is a high-growth organization reshaping patient payments.