Customer Supply Chain Associate Analyst

Responsibilities

• Be a critical part of the team working closely with Sales and Warehouse Management to help manage the customer relationship and expectations with regards to orders and shipment timing
• Daily order/inventory management for small - medium sized retail partners
• Partnering with SBD Factories and DCs to manage shipping and logistics
• Monitoring production schedules to then be effectively communicated with appropriate internal and external stakeholders
• Internal sales reporting and supply pacing to the customer’s expectations
• Maintenance of all order management systems
• Regular communication with internal cross function teams
• Daily reporting and analytics to pulse performance
• Internal meetings related to sales orders management.

Requirements

• College degree preferred but not required for position
• A desire for further education and future advancement is encouraged if candidate does not have a degree
• Sales and/or customer service experience is a plus
• SAP/INFOR experience
• Proficient in Excel (formula include but not limited to: xlookup, sumifs, ifs)
• Exceptional interpersonal communication and customer service skills are required to succeed
• Able to work both autonomously and cross-functionally with peer-to-peer support orchestrated by direct management
• Driven by customer focused actions that best support the customer needs through exceptional fill rates.
• Fast paced, team centered and customer responsive.