Data Center Chief Engineer, DCEO (Frankfurt)

Overview

Amazon is looking for an energetic, detail-oriented individual to join the Data Center Engineering Operations Team in Frankfurt. This team maintains the critical physical infrastructure that supports Amazon Web Services, ensuring the data center's MEP operates at high availability while delivering customer service to teams within the data centers.

Responsibilities

• Train and support Engineering teams in hands-on electrical and mechanical equipment troubleshooting and operations.
• Implement and execute site/equipment-specific training exercises, including stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, and related systems.
• Oversee day-to-day operations and maintenance of mechanical and electrical equipment in data centers.
• Operate independently with limited direct management.
• Assist in the design and build-out of new facilities.
• Act as an escalation point for all facilities-related issues within the data center region and work overtime hours as needed to support site stability.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report facility and data center events within internal SLAs.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Assist in recruiting efforts for the same.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Provide metric availability reporting on a weekly basis.

Physical Requirements

• Work at heights and from ladders.
• Perform physical tasks during the shift.
• Work in a noisy environment with ear protection.

Competencies

• Proven experience reading SLDs and control schematics.
• Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system.
• Ability to prioritize in a complex, fast-paced environment.

About the Team

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to our customers. We work on challenging problems with thousands of variables impacting the supply chain.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high standards for safety and security while providing scalable capacity at the lowest possible cost.

BASIC QUALIFICATIONS

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Experience in vendor management
• Experience in a data center or other critical environment
• Experience in data center engineering or operations
• Experience with Microsoft Office including Outlook, Word, and Excel

PREFERRED QUALIFICATIONS

• Electrical or mechanical Journeyman License
• Operating engineering license such as DC II, DC III, or equivalent
• Experience in construction or project management

Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. If you need a workplace accommodation during the application and hiring process, please visit our Privacy Notice. Salary: EUR 75000 - 95000 per year