Deutschsprachiger Kundendienstmitarbeiter für Athen, Griechenland

Looking for 300 days of sun a year?

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Our client is a world leader in Contact Centre services provider and you will work with the Microsoft Customer Service team in Greece, helping Microsoft customers.

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem‑solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight ticket expenses, hotel accommodation, support with the house searching process— all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State‑of‑the‑art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work‑Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age