Director, Commercial Systems, Data Management & Governance

Stellenbeschreibung:

Lead the design, development, implementation, and maintenance of Alumis’ commercial data environment
Establish a single source of truth for the commercial organization
Manage the commercial data lifecycle from acquisition, integration, quality, stewardship, governance, reporting, and enablement
Develop a scalable commercial data ecosystem through modern data, analytics, digital platforms, and AI capabilities
Partner with commercial leadership and IT to ensure accurate, accessible, and decision-ready data
Lead and coordinate commercial data integration strategies, priorities, and solutions with IT, internal stakeholders, and external vendors
Ensure ingestion, validation/QC, and integration of internal and external data sources
Stand up and operate a cloud-based data management environment
Design and implement data governance frameworks, ownership and stewardship models, data quality standards, business rules, and definitions
Identify secondary data providers and facilitate data purchases
Define and lead commercial data and MDM strategy across HCP, HCO, accounts, and affiliations
Ensure unified and trusted golden records across CRM, data warehouse, and downstream systems
Implement stewardship processes to maintain data integrity and consistency
Guide compliant CRM design across field teams
Monitor department performance against KPIs and implement improvements with commercial leadership
Assist Training and Development with systems training creation and implementation
Lead responsible adoption and governance of AI, predictive analytics, machine learning, and generative AI
Lead advanced analytics projects supporting brand strategy, launch planning, patient support, segmentation, targeting, omnichannel optimization, next-best-action, and customer engagement optimization
Establish prompt engineering, AI usage training, and AI governance best practices
Ensure compliance with privacy, security, transparency, promotional, and healthcare requirements with legal and IT

Requirements

10+ years of direct experience in commercial data strategy, data management, systems (Data Warehousing, CRM, MDM, BI, Omnichannel, AI), data governance, sales operations in the biopharmaceutical industry
Prior launch experience at an emerging biotech required
Active member of commercial launch team with understanding of cross-functional dependencies and processes
Extensive experience designing and implementing commercial data warehouse and governance frameworks, MDM solutions, enterprise data ecosystems integrating CRM and omnichannel data, and BI system design and reporting platforms
Deep understanding of data architecture, schema design, and data lifecycle management
Strong experience in data governance, data quality, and data stewardship processes
Experience enabling analytics through well-structured, governed data and emerging AI capabilities
Robust knowledge of third-party commercial data sources
Proven leadership capabilities, including influencing cross-functional partners
Strong presentation skills and ability to communicate complex concepts
Concise and impactful written and verbal communication skills
Ability to independently solve difficult problems through rigorous application of logic
Ability to find creative solutions where needed
Ability to deliver value-added results meeting high quality requirements within tight deadlines
Ability to manage third-party vendors effectively on time and within budget
Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Data Science, Statistics, Business Administration or Life Sciences or equivalent experience; graduate degree a plus

Core Competencies

Demonstrates expertise in commercial data strategy, data management, and governance within the biopharmaceutical industry, with a strong focus on integrating AI capabilities and ensuring data quality. Proven ability to lead cross-functional teams and manage complex data ecosystems to deliver actionable insights and support business objectives.