Director Customer Analytics & Insights, EMD Lead

Role

Lead the Customer Analytics & Insights team at Jazz Pharmaceuticals, focusing on strategic analytics to inform franchise and portfolio decisions, especially within Epilepsy and Movement Disorders.

Responsibilities

• Set analytics strategy aligned with business goals
• Oversee delivery of decision-ready insights across customer types (HCPs, patients, payers)
• Guide team development
• Manage vendor relationships

Skills & Qualifications

10+ years in analytics/data strategy within pharma or healthcare, with 6-8 years managing high-performing teams, deep knowledge of customer insights, data ecosystems, and advanced analytics, along with strong business acumen and digital mindset. Experience in rare or specialty disease areas and regulated environments preferred.

High-Value

Leadership in biopharma analytics, strategic focus on customer insights, cross-functional collaboration, team development, and experience working with complex datasets and evolving digital tools.

Work Setup

20-30% travel; location flexible.