Director, Indirect Tax

Director of Indirect Tax

Responsibilities

• Lead, mentorship and management of a team of three indirect tax professionals, fostering high performance and continuous improvement.
• Oversee all aspects of indirect tax compliance for SaaS/Telecom products, including preparation and filing of transactional tax returns, US Sales/Use Tax, Canadian GST/HST, and other provincial filings.
• Manage and ensure timely and accurate filing of all state and federal regulatory filings, such as FCC/USAC reports, State PSC reports, and Canadian CRTC filings.
• Develop and implement strategies to minimize tax liabilities and optimize tax positions.
• Provide tax guidance on new product introductions and service offerings, ensuring that all tax implications are identified and addressed.
• Monitor changes in telecom and indirect tax laws and regulations and ensure that the company’s systems and processes are updated accordingly.
• Manage relationships with external tax advisors and consultants.
• Lead and support the company during federal, state, and local telecom and indirect tax audits.
• Partner with cross‑functional teams, including sales, legal, accounting, and business operations, to provide tax support and guidance.
• Develop and maintain internal controls over tax processes to ensure SOX compliance.
• Streamline and automate tax workflows and documentation.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field.
• 10+ years of progressive experience in indirect tax, with a focus on the telecommunications industry.
• Demonstrated experience with FCC/USAC filings and telecom tax compliance.
• Strong knowledge of Canadian GST/HST regulations.
• Excellent analytical, problem‑solving, and communication skills.
• Proven ability to manage multiple projects and meet deadlines in a fast‑paced environment.

Preferred Qualifications

• CPA and/or Master of Science in Taxation.
• Experience with Avalara tax automation software.
• Experience working in a corporate tax department or a public accounting firm.

Work Location : Hybrid. 3 days a week (Mon, Wed, Thu) in our San Ramon office is required.

Compensation

US base salary range: $107,900—$336,200 USD. Additional compensation may include annual performance bonus, stock, and/or other incentive plans.

Benefits

• Health, dental, and vision coverage starting on day one. Five9 pays 100% of the employee portion and covers a large share of dependent costs. Also includes Short & Long‑Term Disability, Basic Life Insurance, and a 401(k) plan with employer matching.
• Access to an innovative mental health support platform offering personalized care and resources such as therapy, coaching, and self‑guided mindfulness exercises for all covered employees and dependents.
• Generous employee stock purchase plan.
• Paid Time Off, company paid holidays, paid volunteer hours, and 12 weeks paid parental leave.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Five9 is an equal opportunity employer.

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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.