Director, Revenue Cycle Management

Overview

• Drive revenue cycle management performance across a designated set of 4–6 hospitals.
• Develop and execute a strategic roadmap focused on efficiency, quality, and financial performance.
• Lead and facilitate revenue cycle meetings, including denials management sessions.
• Partner with multidisciplinary teams—including hospital and national leadership, as well as third-party vendors—to achieve revenue cycle improvement goals.
• Promote an inclusive culture by identifying, sharing, and implementing best practices across process and operations teams.
• Deliver measurable improvements and financial benefits through continuous improvement methodologies.
• Serve as a change agent, clearly communicating and embedding continuous improvement initiatives.
• Eliminate process inefficiencies and strive to enhance customer satisfaction using proven tools and methodologies.
• Adapt quickly to scope, priority, and timeline changes while maintaining focus on business performance.
• Establish trusted advisor relationships with client stakeholders and hospital leadership.
• Prepare and deliver executive-level presentations to both internal and external stakeholders.
• Motivate and inspire project stakeholders with positivity, collaboration, and accountability.
• Stay current on industry trends, regulations, and changes related to healthcare billing and reimbursement.

Requirements

• Bachelor’s degree required; or equivalent combination of education and 5+ years of experience in change management, project management, and/or people management.
• Strong knowledge of healthcare billing and reimbursement processes preferred.
• Experience with healthcare revenue cycle management systems and software preferred.
• Proven track record of driving measurable business results through change initiatives.
• Excellent communication, leadership, and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to build effective, collaborative relationships across departments and stakeholders.
• Up to 50% travel required.