Director Technology Infrastructure & Service Delivery EMEA

This is a strategic leadership role with real operational accountability. You will shape how IT services are delivered across a diverse region, eliminate complexity where it doesn't add value, and build a team and culture that local employees trust and global leadership can rely on.

This means your role will:

Lead the Region

Own the full people agenda for Tech Infrastructure & Service Delivery across EMEA - hiring, developing, engaging, and retaining local IT talent across all EMEA sites

Set the operational direction for Tech Infrastructure & Service Delivery across EMEA, aligning local teams to global strategy and standards

Serve as the primary point of escalation and executive representation for Tech Infrastructure & Service Delivery matters across the EMEA markets.

Be the Bridge

Translate global Tech Infrastructure platform standard, policies, and roadmaps into actionable plans that EMEA local teams can execute

Represent EMEA in global IT planning, investment decisions, and transformation initiatives

Build productive, trust-based relationships with global Engineering and Operations peers.

Deliver with Discipline

Maintain operational oversight of local infrastructure: networks, endpoints, meeting room technology, and on-site infrastructure across EMEA markets

Drive the systematic reduction of locally grown IT solutions in favor of globally standardized platforms

Guide and support local IT budget owners across EMEA through planning and forecasting cycles; consolidate regional budget data and drive cost efficiency across locations.

Partner with the Business

Build strong relationships with EMEA business stakeholders and country-level management

Ensure IT is perceived as a reliable, enabling, and forward-looking partner in every EMEA market.

10+ years of IT experience with a minimum of 4 years in a senior leadership role

Proven track record of managing IT operations across multiple countries or sites within a multinational environment

Solid understanding of enterprise infrastructure (networks, workplace technology, endpoints, cloud services) and IT service delivery and management

Demonstrated experience bridging global and local IT - ideally in a regional IT director type of function

Strong influencing skills - you are equally effective with IT engineers, country managers, and global executives

A track record of successfully steering teams toward standardization

An eye for good IT service from the end user's perspective, not just the infrastructure team's

A people-first approach to team leadership – you develop IT talent, you don't just manage capacity

Fluency in English; German is a significant advantage

Willingness to travel across EMEA locations (approx. 15-20%)

Experience in consumer goods, retail, or lifestyle/fashion industry is a plus.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.