Discovery Call Specialist (AI & Software Solutions)

Requirements

• 2+ years of experience conducting discovery calls, qualifying leads, or in a similar client-facing sales/business development role
• Strong verbal communication and interpersonal skills
• Persuasive, confident, and professional speaking style
• Strong listening skills with a consultative sales mindset
• Ability to discuss challenges and opportunities in healthcare, finance, and real estate sectors
• Professional English communication skills (written and verbal)
• Availability to work during U.S. business hours
• Strong organizational skills and ability to manage multiple prospects simultaneously
• Interest in emerging technologies and ability to learn new AI solutions quickly
• Basic understanding of:
• AI tools
• Automation workflows
• AI integrations
• Business process optimization through technology

What the job involves

• We are seeking a highly communicative, persuasive, and commercially minded Discovery Call Specialist (AI & Software Solutions) to lead early-stage client conversations, qualify opportunities, and represent our company’s growing expertise in AI implementations, AI integrations, and software development solutions
• This role is ideal for someone who excels in client-facing conversations, can quickly build trust, identify business needs, and communicate value clearly
• (The responsibilities listed below are the main duties of the role, but additional tasks and projects may be assigned based on business needs)
• The primary focus is on conducting discovery calls and qualifying leads, ensuring strong-fit opportunities move efficiently into the next phase of the sales process
• Conduct discovery calls and identify qualified leads to move to the next stage of the sales process
• Represent the company in a professional and engaging manner during prospect conversations
• Clearly communicate how our services help businesses through AI automation, system integrations, custom software solutions, and other technology services
• Create trust and credibility by highlighting our experience, quality of execution, and ability to deliver successful results
• Maintain accurate opportunity notes and status updates in CRM systems
• Coordinate with external marketing/outreach partners as neededProvide feedback from discovery calls to improve targeting, messaging, and lead quality