Duty Manager (m/f/d)

Your mission

As our fleet expands, we are looking for dedicated professionals to join our Operations Control Center in the role of Dispatcher. In this position, you will play a pivotal role in coordinating and monitoring our daily and upcoming flights, working closely with our external dispatcher team to ensure smooth and efficient operations. We welcome individuals with a safety‑conscious and client‑focused mindset, whose ambition and innovative ideas can help elevate our product and enhance our daily flight operations.

Your profile

Qualifications & Certifications

• Valid dispatcher license or relevant certification is beneficial
• Comprehensive understanding of aviation regulations (e.g. EASA, FAA, ICAO standards)
• Proficiency in flight planning systems and operational tools

Experience

• Prior experience in flight dispatch or a related role within an aircraft operator
• Familiarity with operations in diverse and complex airspaces
• Solid understanding of aircraft performance, navigation, weather analysis and Air Traffic Control procedures

Skills

• Strong analytical and decision‑making skills, especially under time‑sensitive conditions
• Excellent communication skills for effective coordination with internal teams and external stakeholders
• Proficiency in using flight planning and tracking software
• Awareness of operational cost management and optimization strategies

Availability, Language Proficiency & Legal Requirements

• Flexibility to work shifts—including weekends, holidays and nights (if needed) to support a 24/7 operation
• Fluent in English (spoken and written) with strong preference for professional working German; additional language skills are an advantage
• Unrestricted EU passport or right to live and work in the EU
• Eligibility for a valid ZÜP (Zuverlässigkeitsüberprüfung) as per §7 LuftSiG

Why us?

At LUMINAIR, we provide an opportunity to shape the future of a new and innovative private jet operator. Join us to make an impact, grow with a forward‑thinking company, and be part of an inspiring journey. We offer:

• Dynamic start‑up environment: we combine the excitement of rapid growth with a collaborative team atmosphere
• Personal growth opportunities: we foster professional development, giving you room to grow, learn, and shape your career path
• Performance‑based promotion opportunities
• Competitive salary & holiday allowance
• Desirable benefits including airline staff travel, hotel discounts, WELLPASS and many more
• Attractive office location in the port of Hamburg, with stunning water views from the OCC