Dynamics 365 CE Lead Functional Consultant with Copilot

EPAM's Microsoft Business Applications practice is growing, and the company is seeking professionals skilled in Dynamics 365 Customer Engagement (CE), Microsoft Power Platform, and Microsoft Copilot technologies. Successful candidates will collaborate with globally distributed teams to deliver business-critical solutions for enterprise customers, while also supporting organizations in accelerating AI adoption and digital transformation.

With us, you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travel, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in MS Dynamics, AI, Power Platform, Azure and many others
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study Engineering Excellence and AI Productivity training
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join the Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually), including Power Platform and Copilot Studio communities

Responsibilities

• Take ownership of full-cycle solution architecture for Dynamics 365 CE and Power Platform projects
• Facilitate discovery workshops, conduct architecture assessments, and guide solution envisioning sessions
• Establish application, integration, security, data, and AI architecture frameworks
• Enforce architecture governance and maintain technical standards
• Create Copilot, agent-based, and AI-driven solutions leveraging Copilot Studio
• Contribute to estimations, proposals, and pre-sales efforts
• Guide and coach engineering and consulting teams
• Partner with executive stakeholders and business sponsors

Requirements

• 7+ years of experience with Dynamics 365 CE or Power Platform
• Experience in Solution Architecture for enterprise initiatives
• Expertise in Dynamics 365 CE, Dataverse, Power Apps, and Power Automate
• Strong understanding of Azure integration and security concepts
• Knowledge of enterprise architecture patterns and governance
• Strong stakeholder management and communication skills
• Advanced English proficiency
• Understanding of Generative AI and Large Language Models (LLMs)
• Experience with Microsoft Copilot Studio
• Ability to identify AI-enabled business opportunities
• Familiarity with prompt engineering concepts
• Understanding of Responsible AI principles
• Experience with AI-powered productivity or development tools
• Experience designing, configuring, or developing AI agents is a plus
• Nice to have
• Background in Power BI
• Familiarity with Dynamics 365 ERP
• Industry experience across healthcare, insurance, financial services, or manufacturing sectors