E-commerce Manager Work From Home

E-Commerce Manager (Remote / Work From Home)

Annual Salary: $77,000

Role Overview

As the E‑Commerce Manager, you will lead a team that builds strategies to enhance our online presence, elevate user satisfaction, and convert browsers into loyal customers. You will optimize website performance, refine product presentation, align digital initiatives with brand goals, and directly influence our mission to make e-commerce smarter, more human, and more welcoming.

Key Responsibilities

• Drive online sales growth by designing and managing digital strategies that boost web traffic and customer acquisition.
• Launch tailored marketing campaigns that improve conversion rates.
• Enhance customer loyalty through personalized experiences and reward programs.
• Oversee daily e‑commerce operations: accurate product listings, seamless checkout, inventory coordination, and secure processes.
• Optimize user experience, building an intuitive, inclusive, mobile‑responsive shopping journey.
• Analyze and report on site activity, customer engagement, and conversion metrics; use insights to fine‑tune marketing, product, and UX.
• Collaborate with marketing, design, tech, and logistics teams to ensure brand alignment and support cross‑functional initiatives.
• Lead with empathy, fostering an open culture, supporting professional growth, and ensuring a safe working environment.

Candidate Profile

• Minimum 3 years of experience in digital commerce focused on revenue growth and user engagement.
• Track record of scaling e‑commerce performance through strategic planning and execution.
• Detail‑oriented with strong organizational and task‑management skills.
• Empathetic and inclusive leadership style that supports diversity and wellbeing.
• Strategic visionary who turns ideas into scalable, people‑centered processes.
• Excellent collaboration and relationship‑building across departments.
• Technologically fluent—comfortable with e‑commerce platforms, CMS, and productivity tools.
• Proficient with analytics, dashboards, and translating data into actionable strategies.

Desired Skills & Tools

• E‑Commerce platforms: Shopify, WooCommerce, Magento or equivalents; third‑party integrations.
• CRM and marketing automation tools: HubSpot, Klaviyo, or similar.
• SEO and digital marketing expertise, including search trend discovery and content strategy.
• Virtual team leadership and remote collaboration.
• Data analysis and visualization, with experience interpreting performance dashboards.

Benefits of Working With Us

• Fully remote work, flexible schedule, and autonomy.
• Supportive and inclusive workplace culture.
• Personalized growth opportunities, mentorship, and leadership development.
• Mental health and wellbeing resources: virtual therapy, wellness stipends, and flexible time off.

Equal Opportunity Employer – We welcome candidates from all communities and walks of life.