E-Commerce Operations Manager – Amazon Vendor

Responsibilities

• Operational responsibility for the Amazon Vendor account: You are responsible for the operational management of the Amazon EU Vendor account and ensure that all relevant processes are implemented efficiently, in a structured and performance-oriented manner.
• Interface & stakeholder management: As the central interface between Amazon and internal departments such as Sales, Sales Order Management, Supply Chain, Regulatory and Marketing, you ensure close coordination and smooth collaboration.
• Forecasting & performance management: Together with the Commercial team, you create, analyze and coordinate product forecasts and prepare relevant KPIs such as sell-out, pricing, stock levels and Buy Box performance.
• Catalog, data & compliance management: You are responsible for maintaining and optimizing the Amazon product catalog with regard to data quality and coordinate escalations for product compliance issues or product suspensions/holds.
• Collaboration with Amazon & AVS: You work closely with the Amazon AVS team and escape critical issues to the appropriate parties when necessary.

Requirements

• E-commerce & Amazon experience: You have experience in e-commerce with a focus on Amazon Vendor Central, ideally in the sports nutrition, food or consumables sector.
• Operational process competence: You bring a solid understanding of operational processes in order management, forecasting and supply chain.
• Catalog, data & KPI know-how: You have experience in catalog management, ensure high product data quality and possess strong analytical skills as well as confident handling of relevant KPIs.
• Working style & communication: You work in a structured, independent and solution-oriented manner and demonstrate strong communication skills and confidence when coordinating with internal and external stakeholders.
• Language skills: You have very good German and business-fluent English skills, both written and spoken.
• Team orientation: You are a team player and enjoy collaborating in cross-functional teams.