E-Commerce Specialist – Instructor, Trainer

Responsibilities

• You teach the core learning areas of the E-Commerce training program.
• You provide practical instruction on how to design online assortments, maintain product data, and effectively evaluate marketing measures (SEO/SEA).
• You prepare participants for legal pitfalls — from the GDPR to distance selling law.
• You supervise practical projects, assess reports on project-related processes, and provide actionable feedback that genuinely helps participants advance.
• You administer interim assessments and guide prospective E-Commerce professionals through the IHK final examinations (Parts 1 & 2).

Requirements

• You have completed vocational training or a degree in E-Commerce (Kaufmann/-frau im E-Commerce) or a comparable commercial qualification with a strong digital focus.
• Certification to train apprentices (Ausbildereignung) is desirable for this role.
• You have experience training young people or adults.
• You can explain complex metrics (KPIs) and technical concepts clearly and motivate a group.
• Ideally, you have experience with IHK examination procedures or have served on an examination board.
• You are confident working with shop systems and web analytics tools and are comfortable on camera.
• Fluent German (minimum C2) & English (B2).

Hard Skills

• Online Assortment Design
• Product Data Management
• SEO/SEA Evaluation
• KPI Explanation
• Training Young People
• Training Adults

Soft Skills

• Clear Communication
• Motivational Skills
• Feedback Provision

Certifications & Qualifications

• Ausbildereignung