Engineering Manager Core

Framework VenturesLocation Not Available

Stellenbeschreibung:

Preferred Qualifications

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

About the team

The Core Engineering Team is at the forefront of driving user growth and supporting users globally as they embrace encrypted assets. The team is responsible for building innovative products and tools to support the customer journey and drive business growth in multiple regions. The incumbent would be part of our Customer Genius product team to help build, scale and create next level support products such as chat bots and related products essential to a Customer Genius center. Join our dynamic and growing platform team and help shape the future of our company and product.

Responsibilities

Develop and implement the company’s own next generation Customer Support System to support customers over telephony, chat, email, messaging, social channels, communities.
Build operation ticket management, instant messaging, chatbot, help centers and customer data analysis systems.
Collaborate with cross‑functional teams including Product, Design, and Marketing to drive innovation and execution.
Design and implement high availability, high‑performance distributed services.
Contribute to technology best practices and perform code reviews for peers.

Requirements

Bachelor’s degree in Science, Technology, Engineering, or Mathematics.
Hands‑on experience in Microservice/API development using Java/SpringBoot/SpringCloud.
Strong knowledge of multi‑threading and distributed architecture, and understanding of messaging frameworks such as Kafka.
Proficient in relational database design and development.
Comfortable working in a cloud‑based Linux environment.
Proven experience in automated testing and continuous integration.
Knowledge of integrating with 3rd party software via APIs/SDKs.