Engineering Manager - Observability & Reliability Engineering Obsession x f m

We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering .

As an Engineering Manager , your mission will be to lead the Reliability & Observability team and drive the evolution of Doctolib's observability platform, supporting the exponential growth of Doctolib services while building and empowering a world-class SRE team.

Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

You will lead a team of Site Reliability Engineers who are responsible for shaping Doctolib's observability strategy and ensuring our platform remains reliable, debuggable, and scalable. This role sits at the intersection of people management, technical leadership, and strategic planning with a particular focus on building organizational capabilities around logging, metrics, tracing, and alerting.

Your team also owns and operates critical transversal services that enable secure, scalable infrastructure management across the organization, including HashiCorp Vault for secrets management and Terraform Enterprise for infrastructure as code.

Your responsibilities include but are not limited to:

People Leadership:

• Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
• Create a culture of operational excellence, continuous improvement, and psychological safety within the team
• Conduct regular 1:1s, performance reviews, and career development conversations
• Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values

Technical Strategy:

• Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting
• Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise
• Drive prioritization and roadmap planning for large-scale reliability and observability initiatives
• Ensure alignment between team objectives and broader engineering and business goals
• Advocate for and allocate resources toward reducing technical debt and improving developer experience

Operational Excellence:

• Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement
• Ensure high availability and reliability of transversal services that are critical to the entire engineering organization
• Lead postmortem reviews and drive systemic improvements to prevent recurring issues

Cross-functional Collaboration:

• Work closely with Product Managers, Engineerin