Enterprise Account Executive – Agentforce Service

• Lead the transformation of service departments with Agentforce Service software
• Partner with Core AEs to identify opportunities for operational improvement
• Engage with executives and service department heads
• Drive sales cycle and coordinate with internal teams

Requirements

• Fluent, business-level German and English
• Strong grasp of technology, systems, and AI models
• Experience in Customer Service, Contact Center, ITSM/HR software solutions or consulting background
• Ability to articulate complex AI concepts to executives
• Team collaboration skills

Core Competencies

Demonstrates expertise in leading service department transformations using Agentforce Service software, with a strong focus on operational improvement and effective communication of complex AI concepts to executives. Proficient in both German and English, facilitating collaboration across diverse teams.

Highest-signal resume keywords

• Fluent In German
• Fluent In English
• Customer Service Experience
• AI Concept Articulation
• Team Collaboration Skills

ATS Optimization Keywords

Hard Skills

• Operational Improvement
• Technology Grasp
• AI Models Understanding
• ITSM Software Solutions
• HR Software Solutions

Soft Skills

• Team Collaboration

Industry Keywords

• Contact Center
• Consulting Background

Tools & Technologies

• Agentforce Service Software