Enterprise Program Manager

Responsibilities

• Manage enterprise programs that derive from Management priorities.
• Oversee and track program deliverables, backlog items and affirm prioritization.
• Own communication cadence covering gap & risk management, prioritization and user acceptance.
• Refine program development constructs to enable superior offerings that deliver elevated business success.
• Support GTT's ePMO organization to define and adjust outcomes based on competing priorities.
• Help drive parallel development work within our ePMO organization to support project and program initiatives that improve digital adoption.
• Collaborate with Product Management, Architecture & Engineering, Design & Development teams ensuring deliverables are clearly understood while safeguarding project timelines.
• Own and manage reports based on project status and provide status updates including dependencies.
• Ensure process enhancements and system changes are released in accordance with the operational release plan.

Requirements

• A good understanding of software development methodologies (Agile & Scrum)
• Experience managing enterprise and IT programs in a fast-moving Service Provider environment
• Proficiency creating project/program plans and distributing items efficiently
• Proven track record of delivering programs on time and within budget while familiar with product lifecycle, sales, service delivery, accounting and service assurance
• Ability to analyse, document and present information to peers and leadership
• Strong skills and experience with Visio & Microsoft Office Applications including Project
• Demonstrated knowledge of Jira and experience using this system to track and manage projects
• Transformation know-how for digital adoption and automation

ATS Optimization Keywords

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Hard Skills

• Agile
• Scrum
• project management
• program management
• digital adoption
• automation
• process enhancements
• system changes
• project lifecycle
• service delivery

Soft Skills

• communication
• analytical skills
• presentation skills
• collaboration
• prioritization
• risk management
• leadership
• organizational skills
• problem-solving
• time management