Executive Assistant to the Chief Operating Officer

About the opportunity

We have an exciting opportunity to join the N26 Executive Office as Executive Assistant to our Chief Operating Officer (COO) .

At N26, our team of Executive Assistants provide high-level management support, clerical and business assistance, plus direction and guidance to support in the achievement of strategic priorities and business goals and objectives. This opportunity will allow you to see what the daily life of a C-Level executive is like, how N26 is managed, and how our senior management works together.

Objectives

The Executive Assistant is responsible for providing sophisticated administrative and operational support while contributing to projects that help drive business priorities and strengthen team collaboration in a way that facilitates the executive and teams being their most productive and effective.

Taking direction from the Chief of Staff of the N26 Executive Office, the Executive Assistant is ultimately responsible for ensuring seamless back office and logistical support for the Chief Operating Officer of N26.

In this role, you will:

• Assist in managing competing executive time, focus, and priorities in line with strategic objectives and short-term goals and objectives, assessing any shift in priorities as appropriate through the following:
  • Manage complex calendars, across multiple time zones including vetting, prioritising, and providing recommendations on meeting cadence, time spent, and optimising scheduling on an ongoing basis.
  • Act as a gatekeeper for the COO, by reviewing incoming requests and assessing the purpose, objective, and desired outcomes of requests. You will review communications to the COO and handle, reassign or prioritize these for the executive in line with identified and understood priorities and areas of responsibility with the team and business.
  • Assess and manage the flow of information, communications, and access to the COO.
  • Use your judgment to prevent unnecessary involvement of the COO in day-to-day office management issues, team issues and daily interruptions. The Executive Assistant will manage enquiries unilaterally where possible, or bring them to the attention of the Chief of Staff, where necessary.
• Draft communications, documents, and presentations.
• Manage and oversee projects as directed, including the development of plans for such projects. This includes following up and providing reminders on project deadlines, action items, and deliverables.
• Assist and/or manage all logistics from end-to-end of small to large scale events planning, including team meetings, all-hands and offsites.
• Prepare complex and highly detailed national and international travel itineraries at a very short notice; including, but not limited to, purchase of flight tickets, accommodation, ground transportation, visa requirements and applicable security measures.
• Ensure all logistical and administrative duties are completed in a timely manner, including expense reports, reimbursement requests, post management, IT support, and financial administration.

As well as have the following responsibilities:

• Build and maintain strong relationships with all team members, direct reports, internal executives and stakeholders in other divisions or departments, as well as any relevant external clients or partners.
• Partner with other Executive Assistants in the N26 Executive Office and key stakeholders on driving efficiency and improved processes for the Executive Leadership Team of N26, and support or step-in when needed to ensure business continuity.
• Support initiatives of the COO, or elsewhere in the organization, as required and act as an advocate of the COO.
• Report into the N26 Executive Office and be an integral team member to all executive support staff at N26.

What you need to be successful:

Background:

• At least five years of relevant work experience as an Executive Assistant supporting senior executives or leaders in dynamic and fast-paced environments.
• Previous experience leading an administrative office with project management experience would be beneficial.
• Fluent in business-level English. German language skills are highly preferr