Experienced Consultant - Service Operations

In this role you will drive client impact through rigorous problem-solving and strategic guidance within McKinsey’s Operations Practice. You will shape digital agendas, design modern operating models, and lead end-to-end digital transformations using analytics, robotics, and agile methods. Expect strong mentorship, continuous learning, and a global, diverse team environment that rewards resilience and initiative. You will work across European assignments, helping clients achieve operational excellence and measurable outcomes.

• competitive salary
• comprehensive benefits package
• mentorship and coaching
• global network and collaboration
• structured training programs

• Identify client issues, form hypotheses, conduct analyses, and synthesize actionable recommendations
• Shape clients’ digital agendas and develop next-generation operating models
• Lead end-to-end digital transformations using analytics, robotics, and agile methodologies
• Develop strategies and roadmaps for processes and operating systems supporting digital service operations
• Collaborate with client teams and mentors to accelerate your growth and impact

• Master
• Broad experience with modern technologies and robotics
• Experience in banking, insurance, software, or specialized consultancies preferred
• Proven leadership in work or extracurricular settings
• Willingness to take on European assignments during the work week
• Exceptional analytical and quantitative problem-solving skills
• Fluency in English and the local office language

• leadership
• adaptability/mobility
• collaboration/teamwork
• analytics
• robotics
• agile methodologies