Field Application Scientist

Stellenbeschreibung:

Provide comprehensive scientific consultation supporting account management alongside the internal sales organization in the assigned territory/region
Evaluate potential new instrument opportunities
Educate, train, and support new and existing customers on MSD instrumentation and data analysis
Train customers on MSD assays, instrumentation, and software
Assist customers with assay troubleshooting and data analysis
Support customers developing their own assays on the MSD platform
Attend scientific meetings, conferences, and trade shows and provide feedback and reports
Integrate information between sales and marketing groups to resolve customer issues and expand the customer base through scientific networking
Provide scientific seminars and conferences to prospective customers as requested
Collaborate with account managers in the strategic sales process to expand instrument and consumable sales
Present internal scientific peer training sessions to sales, FAS, and management teams
Create reports and presentations from assay development visits and new evaluations
Provide field feedback to team members, account managers, and internal groups
Document activities and customer interactions in Salesforce.com
Track, identify, and review new literature referencing MSD products and methods
Maintain knowledge of competitor technologies and provide strategic information to the sales team
Travel regularly to customer sites and work in laboratory environments as needed

Requirements

Ph.D. in Life Sciences or related area required
Master's or Bachelor's degree in a related field with equivalent experience considered
Minimum of three years of hands-on experience in a molecular biology lab, clinical lab, discovery lab, or biochemistry in a research or clinical setting
Previous field application or scientific support experience desirable
Experience in protein biochemistry is a plus
Superior analytical skills and strong scientific fundamentals
Logical problem-solving ability and ability to organize and advance project tasks in a structured manner
Thorough understanding of immunoassay principles, development, and applicability across research fields
Ability to independently execute assay and reagent troubleshooting, optimization, and validation experiments
Solid written and verbal communication skills
Ability to communicate laboratory issues, problems, and results affecting timelines, accuracy, and data reliability
Professional presence and strong interpersonal skills for customer interactions
Software and software-system competency desirable
Ability to travel and work outside normal business hours as needed
Ability to communicate and exchange information, utilize necessary equipment, move about the office, and travel regularly
Ability to work in laboratory environments that may involve chemicals and hazardous materials
Meso Scale Diagnostics uses E-Verify to validate candidates' work eligibility

Core Competencies

Demonstrates expertise in scientific consultation, assay development, and customer training within the life sciences domain. Proficient in molecular biology, immunoassay principles, and data analysis, with strong communication and problem-solving skills.