Finance Manager - Accounts Receivable, AWS Collections Team

Description

Amazon Manila is seeking a Finance Manager with strong collections background to lead the Accounts Receivable team while driving strategic program initiatives for new business integrations. This role combines operational leadership of a 40-50 person team with program management responsibilities for implementing new businesses and subsidiaries onto AR platforms, reporting to the Manila AWS Leader.

Work Environment

• Normal office environment
• Shifting schedules including night shift
• Work during holidays as required by the Company

The ideal candidate will be a self‑starter with strong program management expertise and deep knowledge of accounts receivable operational processes. As a key driver of process excellence, system implementations, and team development across global AR operations, you will coordinate and represent Finance Operations receivables group interests in customer/client dispute management, portal invoicing, remittance application, and collections.

This role provides global oversight of integrating new initiatives onto Order-to-Cash (O2C) platforms, leveraging effective people, processes, and technology to achieve organizational goals. You will own new business integration programs while standardizing global implementation processes and driving efficiency through engagement and alignment with global business teams, finance teams, operational teams, system developers, and product managers.

Key Job Responsibilities

• Use expertise and judgment to select stakeholders to determine the right goals, inform decisions. Design long‑term solutions. Take the lead on local initiatives.
• Perform autonomously, initiate and manage complex, departmental and/or cross‑company work. Manage process workload and establish priorities.
• Influence stakeholders/partners. Work across an organization and/or a country to meet a narrower goal. Work on a program. May work on more than one program. Mentor and develop others.
• Work is tactical and strategic. Lead the end‑to‑end delivery of simplified solutions for the best outcome and represent the benefits and challenges with each approach. Drive the use of best practices. Handle complex problems and/or efforts, decisions, and escalations. Mitigate long‑term risks. Clear blockers with the right resources, escalating when appropriate. Make trade‑offs: short vs. long‑term needs.
• Independently manage and drive recruiting efforts.
• Play a significant role in the career development of the team.
• Drive execution of vision and goals for the team.

Business Responsibilities

• Set process priorities and align with overall organization goals.
• Drive organization’s strategy, play a leader’s role in improving process efficiencies and effectiveness, spearhead development and implementation of tools and other automation.
• Explore upstream/downstream improvement opportunities by working with business partners, identify root causes and build long‑term solutions.
• Act as a process SME and drive engagement across multiple stakeholder groups to drive required process improvements.
• Build long‑term relationships to improve OTC lifecycle. Stakeholders and customer management.
• Build and maintain operations and projects performance metrics and continually raise the bar.
• Evaluate and communicate accounts receivable controllership risks with Finance Operations, assess the adequacy of existing controls and partner with controllership team to implement new controls as needed.
• Operationalize policies, documentation and implementation, and procedural compliance with the Sarbanes‑Oxley Act. Develop, modify and maintain operational and design effectiveness of internal controls partnering with Internal Audit.
• Lead and contribute in other process areas like collections, cash application, credit notes and deduction management, and vendor/customer contact management.
• Manage and lead a team of 40-50 members including managers across AR processes.
• Design/redesign processes for existing as well as new business lines/geographies expansion.