Fraud Operations Specialist - SAR Filing Specialist (all genders)

Fraud Operations Specialist – SAR Filing Specialist (all genders)

Excited by the opportunity to build innovative digital retail banking products and services in a start‑up environment, backed by one of the leading financial service providers worldwide?

Job Responsibilities

• Review fraud and financial crime investigation cases end‑to‑end for accuracy, completeness, and adherence to standards
• File Suspicious Activity Reports (SARs) when escalation and reporting thresholds are met
• Coordinate external communication with authorities (e.g., Financial Intelligence Unit) and, where relevant, other banks
• Triage new unusual activity referrals by reviewing account information, transaction data, and relevant bank records
• Apply immediate risk‑mitigating actions in line with procedures and controls, escalating as needed
• Manage workload, deadlines, and priorities, and escape key risks and issues to management in a timely manner
• Maintain awareness of process, procedure, and regulatory changes, and incorporate updates into daily work
• Share insights and case learnings with investigation teams, supported by root‑cause and error analysis
• Identify opportunities to improve processes and controls, and support implementation of enhancements
• Provide subject matter expertise for key process and technology initiatives and support strong feedback loops with referring teams
• Build strong partnerships across stakeholders and strengthen cross‑functional collaboration

Required Qualifications, Capabilities and Skills

• Strong verbal and written communication skills, with the ability to influence and collaborate effectively
• Strong analytical and research skills with close attention to detail
• Ability to deep‑dive into issues, investigate thoroughly, and drive to resolution with relevant parties
• Strong time management skills and ability to deliver under pressure and time‑sensitive conditions
• Quality‑focused work ethic with a strong controls mindset
• Flexibility and ability to operate effectively in a changing environment
• Demonstrated ability to build and maintain productive working relationships
• Excellent German and English

Preferred Qualifications, Capabilities and Skills

• Extensive experience within AML/fraud investigation in the financial sector of minimum 3‑4 years
• Experience with SAR filing (goAML) and communication with governmental authorities such as FIU
• Previous retail banking experience

Equal Employment Opportunity Statement

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.