Freelance Luxury Brand Evaluator Automotive - Baden & Südwest, DE

Become a Luxury Automotive Experience Evaluator

As a Luxury Automotive Experience Evaluator, you will be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.

Responsibilities

• Choose assignments that fit you – select missions aligned with your interests, preferences, and profile.
• Experience the showroom journey – interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
• Observe every detail – assess the ambiance, level of service, digital and in‑store interactions, follow‑up communications, and the complete customer journey.
• Share honest, professional feedback – submit your observations through structured questionnaires on our platform.

Requirements

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of the shopping experience.
• Own a car and has a driving license.
• Ability to provide unbiased, honest feedback without personal biases and to be prompt in filling out online surveys.

Benefits

• This is a freelance, project‑based position.
• Flexible working hours.