Functional Business Consultant - Sales*

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor‑based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries – making TOMRA Recycling a trusted partner for customers around the globe.

Job Description

As Functional Business Consultant – Sales, you are responsible for the end‑to‑end Sales processes and system capabilities, covering IFS Cloud (ERP) and Dynamics CRM. You ensure a seamless Lead‑to‑Order process across systems while driving continuous improvement and digital enablement of the Sales organization. You combine process expertise, ERP/CRM understanding, and consulting skills to create sustainable, business‑driven solutions.

Roles and Responsibilities

Sales Process & Capability Ownership

• Own and improve end‑to‑end Sales processes (Lead‑to‑Order, Quotation, Pricing, Order Management)
• Act as key ISM partner for the Sales organization
• Ensure consistent process and data flow across CRM and ERP

IFS Cloud & CRM Functional Consulting

• Configure and optimize Sales functionalities in IFS Cloud
• Act as functional counterpart for Dynamics CRM
• Analyze incidents and change requests across both systems
• Support testing, releases, and system quality assurance

Integration & Solution Design

• Ensure smooth integration between CRM and ERP
• Translate business requirements into clear functional designs
• Prepare solution concepts and decision templates

Vendor & Stakeholder Management

• Coordinate and steer external service providers
• Facilitate workshops and alignments with Sales, Finance, and Operations
• Enable users through training and documentation

Qualifications

• Degree in (Business) Informatics, Business Administration/Economics, or a comparable qualification
• Strong understanding of Sales processes in an industrial or B2B environment
• Experience with ERP (IFS preferred) and CRM systems (Dynamics 365 preferred)
• Ability to work across system boundaries (CRM ERP)
• Analytical, solution‑oriented mindset with strong ownership
• Excellent communication and facilitation skills
• Very good English skills

Benefits

• 30 days of annual leave
• Subsidised company pension plan
• Subsidised group accident insurance
• Hybrid working model
• Flexible working hours
• Opportunity to purchase TOMRA shares at a discounted rate
• Employee discounts for various online shops via Corporate Benefits
• Company (e‑bike) leasing
• Subsidy for gym memberships
• Employee Resource Groups (ERGs) for Women, LGBTQ, and Roots
• Health management programmes
• On‑site canteen and parking garage

Equal Opportunity Statement

*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.