Genesis Consultant – Sterilization

• The Genesis OR Consultant plays a key role in supporting hospitals and surgical teams by delivering both onsite and remote consulting services.
• This role is focused on identifying and implementing best-in-class practices for da Vinci Surgery across areas such as robotic program standardization, operational efficiency, team training, cost management, and block time utilization.
• Working in close partnership with hospital leadership and cross-functional teams including Sales, Marketing, Customer Training, Customer Service, and Technical Support.
• The consultant ensures that each customer is equipped to successfully launch, optimize, and sustain a high-performing robotic surgery program.
• Develop deep expertise in the use, application, troubleshooting, and proper handling of Intuitive technologies, instruments and accessories.
• Independently manage your assigned territory, balancing customer consulting engagements with administrative responsibilities.
• Design and deliver targeted Genesis OR consulting and educational initiatives to strategically selected customer accounts.
• Drive long-term, multi-layered consulting engagements by collaborating with hospital stakeholders and cross-functional Intuitive teams (Sales, Services, Marketing, Customer Training) to provide customized, actionable solutions.
• Promote strong collaboration among Genesis and cross-functional partners to meet shared implementation goals and customer success milestones.
• Analyze customer usage patterns and performance data to tailor consulting engagements and demonstrate value through measurable outcomes.
• Actively support internal and customer-facing Genesis and Intuitive events, including conferences, congresses, and training sessions (virtual and live).

Requirements

• Bachelor's degree (B.A./B.S.) preferred; equivalent clinical, medical, or healthcare-related experience also considered
• Minimum of 5 years of proven professional experience in healthcare or hospital management, ideally in a B2B sales role or a hospital-based leadership position
• Demonstrated experience working in or with Operating Room departments
• Strong track record of achieving results through effective team collaboration
• Strong communication and interpersonal skills, with the ability to confidently present to diverse audiences and group sizes
• Thrives in a dynamic, high-energy, and fast-paced environment
• Flexible and adaptable with work schedules, including occasional extended hours
• Strong business acumen and the ability to operate effectively within key stakeholders healthcare environments
• Ability to communicate clearly and consistently across multiple organizational levels
• Training or certification in Lean, Six Sigma, or Change Management is a plus
• Proficiency in Microsoft Office and/or equivalent tools; experience with project management and a strong record of leading complex, customer-facing initiatives related to OR efficiency, productivity, or cost containment
• Fluency in English and the local language (as applicable)
• Willingness to travel up to 70%

Core Competencies

Demonstrates expertise in robotic surgery program implementation and optimization, with a strong focus on operational efficiency, team training, and cost management. Proven ability to collaborate with hospital leadership and cross-functional teams to deliver customized consulting solutions and achieve measurable outcomes.