German-Speaking Customer Service Advisor – Relocate to Athens | Full Relocation Package

German-Speaking Customer Service Advisor – Relocate to Athens | Full Relocation Package

Job Openings German-Speaking Customer Service Advisor – Relocate to Athens | Full Relocation Package

About the job German-Speaking Customer Service Advisor – Relocate to Athens | Full Relocation Package

Based in Berlin? With youth unemployment at around 7.5% in Germany, we know how competitive the local job market is for young people right now. Here is the opportunity: we are recruiting native German speakers to join our international customer service team in Athens, Greece — and no experience is required. Your native German is the only qualification you need. We take care of everything else, including your move.

What we offer before you even arrive

• Flight to Athens covered — we book and pay for your travel to Greece
• First month of accommodation provided — you will not land without a place to stay
• Full paid training on-site in Athens from your very first day
• A dedicated relocation contact who helps you settle in — local admin, paperwork, and practical support

About the role

Once in Athens, you will join our multilingual customer service team as a German-language advisor. You will be the first point of contact for German-speaking customers, helping them via phone, email, and chat. The work is varied, the team is diverse, and the environment is genuinely supportive — especially for people who are new to customer service.

Key responsibilities

• Handle German-speaking customer enquiries via phone, email, and live chat
• Resolve issues clearly and efficiently, aiming for first-contact resolution
• Log all interactions in our CRM system — full training is provided on all tools
• Escalate complex cases following clear, structured guidelines
• Work as part of an international team with colleagues from across Europe

What we need — it is a very short list

• Native or near-native German (C2 / mother tongue) — this is the only hard requirement
• Working English (B1–B2) for internal communication and training
• A positive attitude and genuine willingness to help people
• Full-time availability (rotating shifts, some evenings and weekends)
• EU citizenship or valid right to work in Greece
• No prior experience required — entry-level candidates, recent graduates, and career changers are all actively encouraged to apply

What you get once you are in Athens

• Competitive salary package aligned to the Athens market
• Private health insurance from month one
• Performance-based bonus scheme
• Real career growth — team leads, quality coaches, and managers regularly started in this exact role
• Life in Athens: Mediterranean climate, affordable cost of living, rich culture, and a large international community

How to apply

Apply directly through this listing. Our team responds within 48 hours. The entire interview process is online — an introductory call, a short German language check, and a final interview. If you are the right fit, we move quickly. Relocation can be arranged within weeks of your offer.