Global Mobility Vendor Management Professional (w/m/d)

Global Mobility Vendor Management Professional (f/m/d)

Preferred locations for this position are Germany, Portugal and Poland. Other EMEA based applications may be considered.

Your tasks and responsibilities:

• You ensure consistent governance standards across the vendor portfolio.
• You manage the day‑to‑day relationships with assigned service providers to ensure service delivery aligns with business requirements.
• You act as the primary business owner for selected provider categories (e.g., relocation, moving, destination services).
• You define and monitor vendor performance against contractual obligations through SLAs, KPIs, scorecards, and lead regular operational reviews and performance discussions.
• You act as the escalation point for vendor‑related service matters and drive issue resolution, root‑cause analysis, and corrective actions.
• You drive vendor rationalization and consolidation initiatives to simplify the supplier landscape, leveraging opportunities to improve efficiency, reduce costs and enhance the employee experience.
• You support contract implementation and ensure contractual commitments are operationalised, including set‑up of billing structures, purchase‑order processes, cost allocations and invoice validation.
• You improve financial transparency across the mobility portfolio.
• You partner with Procurement, Finance, Legal, HR and other stakeholders on vendor performance, invoice accuracy, renewals and sourcing decisions.
• You support compliance, risk management, audit readiness and continuity of vendor services during periods of change.
• You identify opportunities to improve vendor management processes, governance frameworks, reporting and service delivery.

Your qualifications and experience:

• You have a master’s degree in business administration or a related field.
• You have several years of experience in vendor management, HR operations, shared services, global mobility or professional services.
• We also welcome applicants with a bachelor’s degree combined with additional professional experience in this field.
• You have proven experience managing outsourced service providers in a complex, global environment.
• You have a profound understanding of service delivery, SLAs, KPIs, governance and performance management.
• You have experience working cross‑functionally with Procurement, Finance, Legal, HR, IT, Risk or Compliance teams.
• Extensive professional experience and additional qualifications in this field are welcome, even without a university degree.

Your attributes and skills:

• You have fluent English language skills (verbal & written); German is a plus.
• You have profound analytical, problem‑solving, stakeholder management and communication skills.
• You have the ability to balance operational detail with strategic oversight and continuous improvement.

As an equal opportunity employer, we welcome applications from individuals with disabilities.