Global Road Logistics Sales System & Support Manager

A career at Kuehne+Nagel is much more than logistics. Working in an operational team at Kuehne+Nagel, you play a key role in optimizing processes and ensuring the smooth flow of inventory and shipments. But that’s not all. Thanks to your work, essential medicines reach patients on time, and critical deliveries — from wind turbines to semiconductors — get where they are needed. At Kuehne+Nagel, our work is far more impactful than you might imagine.

As a Global Road Logistics Sales System and Support Manager, you play a pivotal role in driving profitable growth and elevating commercial performance across the organization. You will collaborate with key account teams, unlock multi-country opportunities, and shape compelling value propositions — contributing directly to profitable growth and a consistent, high-quality customer experience across Europe.

How you create impact

• Support and optimize customer portfolio management to drive profitable growth and high sales performance,
• Define target customer strategies, portfolio standards, and governance in line with global guidelines,
• Monitor portfolio performance, identify dormant accounts, and drive recovery actions with sales teams,
• Ensure commercial discipline through CRM usage, pipeline accuracy, and performance tracking dashboards,
• Train and support sales teams on portfolio management tools and best practices,
• Manage and enhance sales recognition programs, including awards, communication, and engagement initiatives,
• Maintain and develop central sales communication platforms and ensure consistent, accessible information sharing,
• Drive CRM and digital solutions improvements (e.g., MyKN), including feature development, rollout, training, and performance tracking.

What we would like you to bring

• Degree in Business, Logistics, or a related field, 7-8 years of solid background in sales support, portfolio management, and program development or commercial enablement,
• Proficient in CRM systems, digital tools, and KPI-driven sales management. Advanced skills in MS Office, data visualization, and presentation tools,
• Strong analytical, structured, and organizational skills with the ability to translate business needs into actionable processes,
• Excellent communication abilities combined with experience in community building and driving engagement initiatives.

What's in it for you

At Kuehne+Nagel, you will have the opportunity to grow your expertise, shape processes, and deliver innovative solutions for some of the world’s largest customers. We are continuously expanding our global network and product portfolio, creating career opportunities across diverse functions and regions. As a leader in the logistics industry, we offer a collaborative, digital, and customer-focused environment where you will work with motivated colleagues from around the world.