Head of Business Operations / Senior Business Operations Manager - all genders welcome

About the Job

Join us in reshaping the future of golf! With a team of over 85 passionate people, we're dedicated to our mission in revolutionizing the golf industry one swing at a time. Our international team, based in Munich, is seeking a motivated Head of Business Operations or Senior Business Operations Manager to become part of our company in a dynamic and innovative environment. In this role, you help translate our revenue targets into an operational plan and bring five independent teams together along this plan. You are the central interface for planning, timing, and alignment in the revenue and marketing area, holding everything together. Ready to embrace your Vice?

Skip the copy paste. Show us your swing

Your CV tells us what you’ve done. We want to understand why those experiences make you the right person for this role. So make your application your own: tailor your CV, tell us about your most relevant achievement, or surprise us with a short presentation. This isn’t a design contest, we’re interested in how you think, what you bring to the table, and what you want to achieve at Vice.

Your Fairway

• Break down monthly and quarterly D2C targets into weekly and daily targets with specific references to products and promotional campaigns
• Develop target proposals for C-level executives, who will approve the final plan
• Maintain the product and promotional calendar, taking processes and deadlines into account
• Ensuring lead times across five teams (E-commerce & UX, CRM, Performance Marketing, Brand & Marketing, Tech) and identifying and resolving deviations early on
• Leading the weekly trading review
• Analyzing problems and developing solutions together with the teams
• Supporting the expansion of planning to additional sales channels (Green Grass, Specialty Retail, Amazon, etc.)
• Making independent decisions regarding promotional calendars, discounts, and team prioritization; final decisions regarding budget, pricing, and P&L remain the responsibility of our C-level

Your Scorecard

• Commercial numerical understanding and judgment rather than pure reporting of numbers
• Fluency in spoken and written German and English
• Several years of professional experience (3+ years) in business operations, consulting, chief of staff, commercial, and program management, or comparable experience in complex organizational areas is preferred
• A background in performance marketing, content, or e-commerce technology is an asset but not a requirement
• Organizational talent to bring five teams together, identify dependencies early on, and ensure alignment before a gap turns into a problem
• Critical mindset to challenge the status quo, contribute your own ideas, and actively help shape the future rather than just following plans
• Structured thinking with foresight
• Strong communication skills to convince experienced team leads on an equal footing and think creatively with them about the future, while still giving them the space to apply their technical expertise
• A passion for golf is a plus, but not a requirement

Note: We use Artificial Intelligence to support this process; the final decision still remains with a human.

Our Clubhouse

• We embrace diversity and innovation. Our motley team comes from all backgrounds and perspectives, united by fresh and bold ideas.
• Taking ownership from day one. Our ambitious vision relies on every individual stepping up to bring Vice Golf to the next level.
• Make your work hours fit your life. Flexible work arrangements and remote work options cater to your work-life balance.
• Grow with us. We place great emphasis on your personal development, where you benefit from not only regular performance feedback but also an annual training budget.
• Escape the routine. Within the EU, you’re free to choose your workspace for two weeks a year.
• Stay active. We’re invested in your well-being, subsidizing EGYM Wellpass so you can train for only 30 € a month.
• Enjoy! Fuel your day with a varied selection of fresh meals and snacks from our Foodji.
• Secure your (far) future! While retirement might seem distant to you, we’ve got you covered with options to enroll in our corporate pension plan.
• Work hard play hard. Work on your golf skills and refine your swing on the state-of-the-art golf simulator and putting green in our office.
• Enjoy the open bar. Have some Afterwork drinks on our rooftop while enjoying the view of the Alps.