Head of Digital Experience & Direct Conversion

Head of Digital Experience & Direct Conversion (Hospitality): Leading multi‑channel digital strategy and performance marketing with an accent on website conversion, SEO/CRO, and seamless user journeys. Focus on driving ROI through data‑driven decision‑making, optimizing digital assets, and managing high‑performing marketing teams.

Company

The Social Hub is a hybrid hospitality concept offering student accommodation, coworking spaces, and hotel facilities across Europe, recognized as a Certified B Corp.

What you will do

• Define and execute multi‑channel digital strategies including paid media, SEO, email, and website development.
• Own the full website strategy, ensuring it acts as a primary tool for conversion and engagement.
• Lead and mentor cross‑functional teams in SEO, paid media, content marketing, and digital product.
• Manage marketing budgets, agency partners, and performance metrics with a test‑and‑learn approach.
• Collaborate with CRM, UX, and product teams to integrate and optimize user digital journeys.
• Stay current with digital trends and implement innovations across all customer touchpoints.

Requirements

• Extensive experience in digital marketing leadership, preferably in hospitality, lifestyle, or tech sectors.
• Deep hands‑on expertise in performance marketing, website management, and SEO.
• Proven record of building and leading successful high‑performance marketing teams.
• Proficiency with analytics tools, Google Ads, Meta, Salesforce, and CMS platforms.
• Strong analytical mindset combined with strategic vision and execution capability.
• Collaborative mindset with the ability to manage complex cross‑functional workflows.

Culture & Benefits

• Flexible work policy allowing for remote work or office attendance based on personal preference.
• Work at a dynamic, B Corp certified company focused on positive social impact.
• Generous discounts at all properties across Europe for you, your friends, and family.
• Opportunity for growth within a fast‑moving, innovative international environment.
• Inclusive, diverse workplace that values authenticity and creative expression.