Head of Engineering, Rewards

Stellenbeschreibung:

Own the technical strategy, architecture, and roadmap for the Rewards Platform end to end
Improve the performance, reliability, and depth of the existing cashback product
Evolve cashback into a broader rewards, retention, engagement, and personalisation platform
Build and scale the engineering organisation, including product units, engineers, and Engineering Managers
Establish an experimentation culture using A/B testing, cohort analysis, and measurement
Work with Growth, Sales, and Marketing to translate acquisition and retention objectives into initiatives
Own the customer-facing rewards experience across mobile and web
Define architecture standards, engineering processes, and quality metrics
Own incidents, production defects, deployment frequency, change failure rate, and developer experience
Build the platform to serve customers across multiple geographies
Partner with Product to define rewards-specific metrics and OKRs
Report functionally to the Group CTO with a dual reporting line to the Rewards Product leader

Requirements

Direct-to-consumer product engineering experience at scale
Genuine front-end and mobile engineering depth
Experience running A/B tests, feature flagging, and measurement frameworks
At least 5 years of experience managing managers
At least 10 years of overall software engineering experience
At least 5 years leading engineering teams through growth phases
Hands-on technical leadership and meaningful hands-on engineering time
Comfort with Java and Spring Boot backend environments
Experience building and scaling an engineering organisation from a small base
Experience hiring and developing Engineering Managers
Strong collaboration with growth, marketing, and sales stakeholders
Rewards, loyalty, gamification, personalisation, or growth platform experience is advantageous but not required
Fintech or payments experience is advantageous but not required

Core Competencies

Demonstrates expertise in technical strategy, architecture, and engineering leadership, with a focus on building scalable rewards platforms and enhancing customer engagement through data-driven experimentation and collaboration with cross-functional teams.