Head of Gastronomy Operations (m/f/d)

Stellenbeschreibung:

Hi, we are BRLO

As Head of Gastronomy Operations (m/f/d) , you will assume overall responsibility for the operational success of our locations and lead our location managers with passion, clarity, and an entrepreneurial mindset.

Your Tasks

Operational Management
Responsibility for the operational success of all existing and future BRLO restaurant locations
Leading, coaching, and developing five location managers
Ensuring consistent quality, service, and leadership standards
Optimizing cross‑location processes in service, kitchen, and bar

Finance & Performance

Full P&L responsibility for all restaurant operations
Preparation and management of annual budgets
Analysis of relevant KPIs and implementation of appropriate measures
Responsibility for COGS, cost of goods sold, and financial performance
Regular reporting to senior management

People & Culture

Support with recruiting, onboarding, and leadership development
Promotion of a respectful corporate culture
Conducting feedback and development meetings
Ensuring high employee satisfaction and low turnover
Quality & Collaboration
Ensuring an outstanding guest experience
Close collaboration with HR, Finance, Marketing, Sales, Events, and the brewery
Responsibility for occupational safety, HACCP, and facility management

Your Profile

Several years of leadership experience in the restaurant, hospitality or multi‑unit industries
Experience managing budgets and business metrics
Entrepreneurial mindset and a strong hands‑on approach
Proven experience in leading and developing large teams
A strong focus on service and quality
Experience with digital tools such as Gastromatic, Gastronovi, Google Workspace, and Slack
Fluency in German and English