Head of Process Advisory (m/w/d)

Deine Aufgaben

Implico is transforming its consulting organization from implementation‑led delivery toward an advisory‑driven model. The Head of Process Advisory translates the CCO's strategic vision into concrete operating structures, team goals, and a working culture where high expectations and genuine autonomy go hand in hand. This is not a deep process expert role – but a solid SAP background is essential to earn credibility and lead effectively in this environment.

Operating Model & Structures

• Translate consulting strategy into concrete processes: AI delivery, quality standards, business value engineering, Solution Quality Assurance
• Build and evolve the frameworks that enable advisory‑led delivery – Business Value Engineering (BE) Tooling, standard workshop formats, AI accelerator adoption, accelerator library
• Close the gap between where the teams are today and where they need to be – deliberately and systematically

Culture & Team Development

• Create a working environment built on high expectations and genuine autonomy – consultants own their work, their client relationships, and their growth
• Introduce modern feedback structures: 360‑degree feedback, peer reviews, transparent development conversations
• Build structured enablement pathways so every consultant can operate independently – from BVE conversations to partner advisory
• Replace traditional close management with clear standards and visible performance

Delivery Quality & Hiring

• Maintain oversight of delivery quality across SDM, RFNO, and project management – through standards and structured governance
• Ensure partner QA framework is operational: design reviews, health checks, defined escalation paths
• Lead hiring and onboarding for SDM and RFNO teams in collaboration with CCO and HR

Dein Profil

Must-Have

• 10+ years of experience in SAP consulting or a closely related enterprise software environment
• 5+ years of leadership experience with larger consulting teams
• Proven track record of building operating models and structures that land – not just designing them
• Strong people developer: honest in assessment, clear in expectation, patient in development
• Structured thinker who creates clarity without bureaucracy
• Believes in the combination of high freedom and high expectations – and knows how to make it real
• Fluent in English and German

Nice-to-Have

• Exposure to downstream logistics or retail fuel industry
• Experience with AI‑assisted delivery or modern feedback frameworks (360‑degree reviews, OKRs)
• Background in partner ecosystems or multi‑stakeholder delivery environments

What We Offer

• A mandate to build the consulting practice – with genuine execution ownership
• Direct working relationship with the CCO – clear direction, real delegation
• A team in motion: new hires with advisory potential, existing consultants ready to develop
• Attractive compensation package, hybrid working (Hamburg HQ + remote)