HR Operations Administrator

Responsibilities

• Responding to HR general questions from employees, which come in through a ticketing system.
• Working in partnership with Benefits, Employee Relations, HRBP's, Payroll, and others to respond to inquiries.
• Supporting HR systems in partnership with IT to ensure system upgrades and system changes are implemented successfully.
• Participating in and leading HR projects and special programs.
• Managing full lifecycle of leave of absences and working with stakeholders (Employee Relations, HRBP, Payroll, etc.) to ensure fulfillment and compliance.
• Managing the full lifecycle of accommodations and working collaboratively with stakeholders (e.g. Employee Relations, Facilities, IT, etc.) to ensure fulfillment and compliance for the request.

Qualifications

• Have 2-3 years of HR Operations experience and a Bachelor's Degree in HR/Business or a related field.
• Have 2+ years of direct Leave of Absence and Accommodation experience.
• Demonstrate exceptional written, verbal communication, presentation, and negotiation skills.
• Understand HR processes (Candidate Support, Onboarding, Employee Support, etc.) end-to-end.
• Have experience with MicroSoft Office (Excel, PowerPoint, Word, etc.) and Google Workspace (Google Doc, Google Drive, Google Sheets, etc.).
• Have a working knowledge of case management systems (e.g. ServiceNow) and HRIS systems (e.g. Oracle Cloud).
• Demonstrate Project management skills and adapting quickly to changes.

Benefits

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

Work Flexibility

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our employees to work in ways that suit them best: at home, in an office, or a combination of both.

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $47,100 - $84,900/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.