Impact Officer (m/f/d) Financial Services

Are you keen on connecting people, fostering collaboration across borders, and creating real impact in the financial services industry? We’re looking for a proactive and well‑organised impact officer (community manager) to strengthen our international financial services team.

What you’ll do

As our new financial services impact officer (FSIO), you’ll play a pivotal role in coordinating and enhancing our financial services initiatives across our offices. This position requires a proactive individual who can manage schedules, coordinate teams, monitor pipelines, and drive impactful communication within the financial services domain. The FSIO will be based in either Düsseldorf or Munich, but will serve the entire Financial Services team at Implement across all global offices.

Key responsibilities

• Coordinate and manage the Financial Services Target Operating Model (TOM) meetings, ensuring smooth collaboration and clear follow‑up actions across offices.
• Support international bid and proposal processes , connecting teams and maintaining quality and consistency.
• Monitor the Salesforce pipeline , identify key opportunities, and activate the financial services community to contribute their expertise.
• Keep the team informed about industry developments and opportunities , translating insights into concrete actions.
• Manage and align the international events calendar , ensuring visibility of relevant events and supporting follow‑up to capture leads.
• Maintain and develop our knowledge base and reference‑case library , working with project leads and AI teams to ensure best practice sharing.
• Provide proposal and client meeting support , ensuring efficiency, quality, and impact of deliverables.
• Help strengthen partnerships and capability mapping across markets to drive new business.
• Collaborate with other impact officers to share best practices and continuously improve our ways of working.

What you’ll bring

• Experience in financial services or a related industry and a solid understanding of how the sector works.
• Highly organised and enjoys keeping complex initiatives running smoothly.
• Fluent communication in English and German (Danish is a bonus).
• Proficiency with Salesforce and curiosity about using AI tools to improve work processes.
• Natural ability to be a connector – someone who enjoys bringing people, ideas, and opportunities together.
• Comfortable in a fast‑paced, international environment with many moving parts.
• Thrives in a trust‑based culture where ownership and proactive problem‑solving are expected.

If this sounds like you, we would love to hear from you. Please apply via our website and tell us why this opportunity excites you.