Incident Response Analyst

Available Location - Bengaluru

About the Role

Cloudflare is a system spanning the globe, on a mission to make the internet safer and more powerful everyday. To help fulfill this mission, we are seeking a talented Incident Response Analyst to join us in growing our Cloudforce One REACT organization. In this role, you will be instrumental in building a proactive and threat intelligence-driven approach to protecting Cloudflare and its customers from sophisticated and evolving threat actors.

As a REACT Consultant, you will respond to customer security incidents across on-premises, cloud, and hybrid environments. This position requires an innovative, self-starting, and detail-oriented problem solver with a passion for analyzing, tracking, and triaging malicious activity. You will engage with customers at all levels – including Executive, VP, Director, and engineering levels, serving an integral role alongside forensic analysts, threat researchers, detection engineers, and malware analysts to detect, isolate, and mitigate threats.

Key Responsibilities

• Active Edge Mitigation: Execute immediate defensive maneuvers at the Cloudflare edge to protect customer availability. This includes deploying custom WAF rules, implementing L3/L4 DDoS shunning, and performing real-time traffic filtering to neutralize attacks before they reach the customer's origin.
• Support Full IR Lifecycle Management: Support and execute the end-to-end incident response process for clients (investigation, containment, remediation, and recovery). Review technical deliverables and coordinate sessions with customer stakeholders to ensure high-quality service and resolution.
• Incident Remediation: Build a strong understanding of targeted attacks to create and execute customized tactical and strategic remediation plans for compromised organizations.

Desirable Skills, Knowledge, and Experience

• Education: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, a related technical field, or equivalent training/practical experience.
• Experience: 5+ years of overall experience in cybersecurity, including 2+ years of dedicated Incident Response in OS & Cloud Environments. In-depth understanding of Windows operating systems and general knowledge of Unix, Linux, and Mac environments. Familiarity with cloud environments (AWS, Azure, O365, Google Cloud, Cloudflare) and cloud IR methodologies.
• Network and Web Attack Knowledge: Strong understanding of common L3/L4/L7 attack patterns, including SYN floods, UDP floods, DNS amplification, HTTP floods, credential stuffing, scraping, API abuse, account enumeration, and checkout abuse.
• Experience with JA3/JA4 fingerprinting, bot detection, behavioral traffic analysis, or API abuse investigations.
• Solid understanding of MITRE ATT&CK and NIST Cyber Security Frameworks.
• Communications: English Fluency, Excellent verbal and written communication skills with a proven ability to establish relationships and clearly explain tasks, guidance, and complex technical findings to executive and technical clients.

Bonus Points

• Networking, Routing, and BGP Operations: Strong understanding of internet routing fundamentals, including BGP, Anycast, DNS, TCP/IP, GRE/IPsec tunneling, routing policies, prefix announcements, route propagation, RPKI, IRR, ASN ownership, and traffic engineering concepts.
• Proficient in Python or Golang, capable of writing modular code or simple scripts that can be installed on a remote system.
• Proficient with Yara and writing rules to detect similar malware samples.
• Understanding of source code, hex, binary, regular expressions, data correlation, and analysis (such as network flow and system logs).
• Practical malware analysis experience with static, dynamic, and automated techniques, including the ability to reverse engineer various file formats and analyze complex samples.
• Reverse engineering experience with APT malware with an understanding of common infection vectors, infrastructure enumeration, malware attribution, and current evasion tactics.
• Familiarity with bash command-line executables to conduct static analysis and investigate Indicators of Compromise (IOCs).

Global travel + medical insurance with monthly billing for global professionals.

Receive international payments at the real exchange rate. Used by millions of freelancers worldwide.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.