Infrastructure System Administrator - Tier 3 (Citrix / VDI / NetScaler)

Stellenbeschreibung:

What you will need:

HS diploma and 6 years of dedicated IT infrastructure experience with at least 3–5 years specializing in Citrix VDI and NetScaler administration
Methodologies: Strong working knowledge of ITIL processes (Incident, Problem, and Change Management)
Certifications: Citrix Certified Professional (CCP-V / CCP-AppDelivery) or equivalent enterprise experience preferredWork well as part of a team including some members at off site location
Security Clearance: Must possess and maintain an active Secret or Top Secret (TS/SCI) clearance, depending on the network's classification
U.S. Citizenship: Required for all positions requiring a security clearance
DoD 8570/8140 Compliance: Candidates must meet Information Assurance Technical (IAT) Level II requirements at a minimum
Baseline Certification: Common certifications include CompTIA Security+ CE or (ISC)² SSCP
Computing Environment (CE) Certification: Proof of proficiency in the specific technology, such as Citrix Certified Professional - Virtualization (CCP-V) or a relevant Microsoft Windows Server certification
TESA approval required

Peraton is seeking a Infrastructure System Administrator - Tier 3 (Citrix / VDI / NetScaler) to work in Stuttgart, Germany.

What you will do:

Level: Tier 3 (L3 Support, Engineering, and Operations) Core Focus: Enterprise Virtual Desktop Infrastructure (VDI), Citrix Virtual Apps and Desktops (CVAD), and Citrix ADC/NetScaler architecture. Key Responsibilities:

Environment Management: Design, deploy, and maintain high-availability CVAD environments, Machine Catalogs, Delivery Groups, and StoreFront
NetScaler / ADC Operations: Configure, manage, and troubleshoot Citrix ADC/NetScaler appliances, gateway settings, load balancing, and secure remote access authentication
WMS- Endpoint management using Dell Wyse software
Image & Profile Management: Build, update, and troubleshoot Golden Images/Master Images via MCS (Machine Creation Services) or PVS (Provisioning Services); manage user profiles using FSLogix
Tier 3 Support & Troubleshooting: Serve as the final escalation point for L2/L3 incidents, perform root cause analysis (RCA), and resolve deep connectivity, latency, or VDA registration issues
Maintenance & Upgrades: Execute platform upgrades, security patching, and firmware updates across Delivery Controllers, StoreFront, and NetScalers
Automation & Documentation: Write and maintain PowerShell scripts for task automation; author standard operating procedures (SOPs) and runbooks