Insurance Agent (relocate to Greece)

ERF ID: 32646,32647

Location: Piraeus, Greece (Remote)

Start Date: 02 June 2026| Interview Deadline: 22 May 2026

Working Schedule

• Rotational shifts between 09:00 – 22:00
• Monday to Sunday (5-day work week)

Compensation & Benefits

• €1450 gross/month
• Up to 10% performance bonus (based on targets)

Relocation Package (if choosing Greece):

• Option 1: Flight + hotel + agency fees fully covered
• Option 2: €250 allowance + agency fees

What You'll Do

As a Insurance Agent, you'll be the first point of contact for German‑speaking customers, handling a mix of inbound and outbound interactions:

Customer Support & Case Management

• Handle inquiries via phone and email in German
• Process insurance claims and resolve customer issues efficiently
• Escalate complex cases following internal procedures

Motor Insurance Operations

• Process new vehicle insurance applications
• Manage contract changes, conversions, and terminations
• Handle general correspondence and documentation

Administrative Excellence

• Perform accurate contract logging (critical for business operations)
• Process address changes, account updates, and SEPA mandates
• Ensure timely handling of incoming documents (email/post)

Additional Responsibilities

• Provide insurance advice and prepare tailored offers
• Cross‑sell additional insurance products (liability, property, legal, etc.)
• Support customer onboarding (e.g. self‑service portal registrations)
• Schedule pension consultation appointments

What We’re Looking For

Language Skills

• Fluent German (C1+ level) + business English

Core Competencies

• Strong communication skills with a customer‑first mindset
• Ability to simplify complex insurance topics
• Problem‑solving mindset with focus on first‑time resolution
• High attention to detail (especially in data entry & documentation)
• Ability to multitask across systems in a fast‑paced environment

Technical Skills

• Confident PC user (Windows, CRM systems, MS Office)
• Typing speed 25 WPM with 85% accuracy

Education

• Minimum high school diploma

Work Setup

• Fully remote (within Greece)
• Training from home

Growth & Development

• Continuous training and upskilling
• Exposure to a leading European insurance environment
• Opportunity to develop expertise in insurance & customer operations