Internal Sales Engineer

Do you have the drive, technical background and a strong mind for sales to support customers and colleagues in the field?

And to make an impact on and contribute to PR electronics continuous growth? If so, we are very eager to welcome you as our new colleague.

For PR electronics' German team, our office located in Düsseldorf, we are looking for an internal sales engineer, referring to the General Manager.

Main objectives & success criteria

Your role will be diverse and require a great overview.

You will be anchoring, linking, aligning, and supporting the external sales force by providing technical sales/service/consultancy/training backup. Moreover, you will engage in 1:1 problem solving and in-depth technical support for our customers.

Responsibilities

• Handling incoming customer inquiries by telephone, e-mail, and fax
• Handling of customer inquiries received from external sales engineers
• Pro-active lead and sales generation
• Prequalification of technical requirements and commercial requirements
• Preparation of quotes and quotation follow-ups
• Liaise with global support team, product specialists for non-standard applications and external sales engineers
• Own and manage all customer issues
• Handling of order entry and liaise with the logistics team
• High quality customer liaison during the sales process
• Learn product knowledge via formal training and on the job training
• Gain knowledge and understanding of commercial awareness
• Attend training courses and workshops as required and share knowledge with an external team

Qualifications and experience

• Experience in the process industry or with instrumentation is desired or alternatively commercial sales experience with products such as flow, level, pressure and temperature.
• Excellent interpersonal skills and a high regard for exceptional customer service
• Able to multi-task and independently prioritize job functions under pressure
• Disciplined CRM & ERP user
• Fluent in both written and oral English and German on a business level

Your new workplace

• Values employees who are taking on individual responsibility that benefits the whole
• Has a flat org. structure, is characterized by short lines of authority and agile decision-making processes
• Is invested in making your workday challenging, playful,pleasant, healthy and creating an ideal environment for sharing creative ideas
• Prioritizes quality in every step of the value-chain
• Offers a competitive salary and benefits package