IT Infrastructure Architect (Cloud Focus)

• Shopware is a leading ecommerce system that enables companies worldwide to scale quickly and efficiently in digital commerce
• As a trendsetting open‑source solution, Shopware is already used by some of the largest European brands, retailers, and manufacturers across B2C and B2B
• The position is part of IT Operations, within the IT Infrastructure team, which is responsible for shopware AG’s internal IT infrastructure
• As IT Infrastructure Architect – Cloud Focus (m/f/d), you own the vision and architecture of Shopware’s internal infrastructure
• You will plan and drive the cloud migration of remaining on‑prem environments, define the network and security architecture, and shape standards, governance, and budgets
• With room to design, implement, and iterate, you will help build a future‑ready internal platform, from foundations to operations
• This position can be filled on‑site, hybrid, but also full-remote within Germany
• Your work location will be agreed upon in advance and forms the basis of your employment contract
• You take end‑to‑end ownership of our infrastructure vision and roadmap, how components connect today and how they should evolve
• By migrating on‑premises environments to the cloud (AWS), you modernise the internal infrastructure and de‑risk internal services; along the way, you define patterns and guardrails others can reuse
• You design and evolve our network infrastructure and ensure segmentation, resilience, and operability
• You review and raise the bar on monitoring, backup/restore, and observability (e.g., PRTG, Datadog, AWS CloudWatch) to guarantee reliability and recovery
• Together with our IT Security Specialist and the Information Security Officer, you translate security requirements into practical controls, from firewall policies to identity and access (e.g., Azure AD/ID, Local AD)
• You plan and track the infrastructure budget, optimise cloud costs, and make data‑informed build‑vs‑buy decisions
• Hands‑on work remains part of the job: You support migrations, pair with Cloud Engineers, and help resolve complex incidents where architectural context is crucial
• You lead projects and, when needed, guide small project teams functionally to deliver milestones on time and to standard
• You collaborate closely with internal stakeholders (Team Lead IT Administration, the full IT Infrastructure team) and cross‑functional partners inside Shopware (e.g. our Information Security Officer & the Product department), aligning plans and sequencing change safely

Benefits

• Mobile Working: Whether you live just around the corner or far away - we offer you the flexibility to mobile working. We connect talents from different countries and create a diverse, international work environment.
• Mobile Working Abroad: Shopware empowers you to work temporarily from across the EEA and beyond. For more freedom, focus, and global connection.
• Sports (Urban Sports Club): Enjoy free access to Urban Sports Club (M package), including the app, on‑demand workouts, and local sports facilities. Want to upgrade? You can, with a small personal contribution.
• Special Leave Days: Special life events deserve special recognition. Shopware may grand additional paid leave days for special occasions, such as weddings, moves, or volunteer work.
• Private Hardware Use: Work-life meets tech-life. You’re welcome to use your Shopware hardware, whether it’s your monitor, headphones, or laptop also for private purposes.
• Phone Contract/Reimbursement: Stay connected -wherever you are. We cover parts of your mobile phone costs. Depending on your country, you will either receive a monthly allowance or we will provide you with a phone plan.
• Shopware Coins: Become a true co‑create of Shopware’s journey. With our voluntary VSOP program, you share in our long‑term success and shape the future with us.
• Educational Leave: Learning is more than a nice‑to‑have. We support your individual development with up to 5 additional workdays per year for recognised, job‑related training.
• Learning & Development Offers: Grow with us. We offer a wide range of training opportunities, from e‑learning and expert‑led training to conferences.
• Career Progression Framework: With transparent career paths and clear development criteria, we support your personal journey at Shopware.
• Mentoring @ Shopware: Our mentoring and buddy programs pair you with experienced colleagues who support your personal and professional development.
• Events: From team events and BBQs to our big annual Shopware Kick-Off, our events build community and strengthen our culture.
• English for everyone: Join our free English and training to grow your skills and strengthen international collaboration.
• Employee Assistance Program: We’ve got your back - 24/7. In case of professional or personal challenges, you’ll have access to immediate, free, and anonymous support from external experts.
• Employee Referral Bonus: If a new employee is hired based on your recommendation, you will receive a referral bonus of up to €2,500.
• 10 Year Anniversary Vacation: 10 years with Shopware? As a thank‑you for your loyalty and commitment, you will receive either an additional four weeks of paid vacation or a one‑time payment - the choice is yours.
• Welcome Backpack (incl. Merch & Clothes): Your journey with Shopware starts with a backpack full of surprises. Teamwear, premium merch, and your very own Cody.

Your broad technical foundation lets you connect the dots across networks, identity, compute, storage, backup/DR, and security, and make pragmatic, scalable choicesYou’re fluent across IaC, enterprise networking, VPN, and monitoring stacks; we run Terraform, SonicWall, Cisco Meraki, Tailscale, and PRTG/Datadog/CloudWatch, but experience with comparable tools is equally valuableExcellent English (written and spoken) is required; German is a strong plus but not mandatoryWillingness to travel regularly to our Schöppingen campus completes your profileYou work effectively with security stakeholders to translate policies into enforceable, auditable controls across the stackCommunication is a core strength. You can explain complex trade‑offs clearly, tailor messages from exec briefings to technical specs, and align diverse teams behind the planCloud proficiency, especially with AWS, and familiarity with vCenter, Azure AD/ID and Local AD enable you to steer migrations and hybrid setups with confidenceYou bring 2–3 years in a comparable architecture/lead role across cloud and on‑prem infrastructureStrong planning and stakeholder management skills help you coordinate roadmaps, anticipate bottlenecks, and drive accountability and timely execution