IT Manager Cluster Germany (f/m/d)

As German Cluster IT Manager (m/f/d), you are responsible for the stability and availability of all IT systems within the German cluster and ensure an excellent level of IT support for the business. You lead an international IT support team, manage external service providers, and actively drive technology and digital transformation initiatives. The cluster consists of 5 locations across 5 countries, therefore regular travel is part of the role.

Your Responsibilities

• Leadership of the local IT Helpdesk and IT support team
• Ensuring stable IT and network operations
• Leading and delivering IT and technology projects
• Managing ServiceNow / Global L1 Helpdesk
• IT budget planning and procurement
• Reporting and close alignment with management and the European IT Manager

Your Profile

• Completed degree in IT, business administration, or a comparable field
• Minimum 5 years of IT support experience, including 2 years in a leadership role
• Strong knowledge of Windows, server environments, Active Directory, O365, and ServiceNow
• Very good English skills (required)
• German language skills are an advantage
• Experience in project and stakeholder management
• Willingness to travel

We Offer

• A permanent employment contract – we want you to feel comfortable with us in the long term
• A varied range of tasks in a pleasant and supportive working environment
• Supplementary company health insurance and a company pension scheme
• A cashless meal allowance in the form of Pluxee restaurant vouchers
• A flexible working time model with time tracking
• Extensive training and development opportunities of your choice via our e‑learning platform
• Employer subsidy for public transportation (HVV ProfiTicket)
• Bike leasing with CMA CGM & BusinessBike
• Employee benefits and discounts with numerous partners (e.g. travel, events, household goods)
• Hiring bonus as part of our employee referral program
• The option of mobile working (one day per week)